Post a Job Sign in

Shaunicia Chaney

Las Vegas, NV


My objective is to obtain a flourishing position that will allow me to assist with the efficient day-to-day running of all your business operations, and productivity by exhibiting my cultured professional qualifications. 
- Impeccable management, customer service and training capabilities 
- Immaculate organization skills and multi-tasking 
- Proficient in all MS programs (Word, Excel, Power Point, etc.), polished telephone etiquette 
- Balance priorities and tight deadlines with an eye for quality 
- Complete with a strong work ethics especially within diverse work environments 
- Over 10 years of Customer Service; Call Center Experience in Training, Call Quality 
- Typing 45-50 WPM

Authorized to work in the US for any employer

Work Experience

Member Care Consultant

Life Extension
Las Vegas, NV

March 2011 to Present

Substitute Support Staff for Children with Special Needs

Clark County School District
Las Vegas, NV

2010 to 2011

Advanced Research and Resolution Lead Analyst ProCaps Labs

ProCaps Laboratory
Henderson, NV

2006 to 2010

Guest Room Attendant

Bellagio Resort and Casino
Las Vegas, NV

2003 to 2005


Masters Degree in Business Administration/ Technology Management

University of Phoenix -
Las Vegas, NV

2013 to 2015

Bachelor in Science in Human Services/ Management

University of Phoenix / Northwest Campus Bachelor in Science of Human Services -
Las Vegas, NV

2007 to 2011


Sophisticated range of communication skills and professional development training

Additional Information

• Organized and supervised the maintenance of complex records and files 
• Prepared confidential/complex reports wit detail 
• Performs other tasks related to the position as assigned 
• Involves complex clerical tasks requiring substantial judgment and analytical Knowledge of business operation in relation to division/department operations 
• Knowledge of business machines, office equipment, and record keeping/accounting 
• Suggest and initiate decisions to improve basic living and independent care 
• Interprets, explains, and applies written and oral instructions, procedures, and regulations 
• Suggest effective communicational methods toward interpersonal, professional, and emotional needs 
• Ability to cooperate with management, staff, and the public 
• Determined procedures for handling unique problems along with irate clientele 
• Planned, organized, and set priorities on assignments and reports independently  
• Develops procedures for obtaining information from employees, from records, or by observation  
• Conforms to organizational standards as prescribed with organization and efficiency