Post a Job Sign in

To help ensure jobseeker privacy, some information has been hidden.

To see full resume details, log in to your Indeed account or create an account for free.



Tallmadge, OH


Over ten years of administrative experience 
- Capable of managing multiple tasks efficiently 
- Excellent customer service skills 
- Extensive knowledge of various computer software with the ability to learn quickly

Work Experience


Westchester Health Associates
Mount Kisco, NY

October 2009 to July 2011

- Conduct patient interviews over the phone 
- Schedule appropriate patient visits 
- Register patients upon arrival 
- Prepare patient charts 
- Verify insurances 
- Handle prescription drug prior authorizations 
- Confirm next day appointments 
- Answer patient inquiries 
- Liaison between doctors and patients 
- Make bank deposits as needed

Customer Service Representative

David J. Nocera Insurance Agency
Ossining, NY

August 2006 to October 2009

- Managed multiple home, auto, and commercial accounts 
- Problem solved customer issues and complaints 
- Promoted product sales via various marketing tools 
- Encouraged in-house promotion of products to clients 
- Daily banking and deposits via Nationwide Billing Account System 
- Generated daily banking reports from Nationwide Billing Account System 
- Maintained and update confidential client files

Education Coordinator

Children's & Women's Physicians of Westchester
Valhalla, NY

September 2004 to December 2005

- Maintained educational calendar for eight OB-GYN doctors 
- Arranged and managed weekly Grand Round conferences 
- Set-up vendor meetings 
- Organized yearly Fellowship Match application process 
- Responsible for credentialing process of new OB-GYN residents 
- Processed Continuing Medical Education credits 
556 Tammery Drive 
Tallmadge, OH 44278 
Phone: 914-498-9871 

Administrative Assistant

New York Medical College
Valhalla, NY

April 2000 to September 2004

- Responsible for Residency Program in Department of Dermatology 
- Served as the Front desk receptionist for Dermatology 
- Fielded incoming calls for questions and appointments 
- Handled monetary transactions 
- Contacted insurance companies regarding denials and referrals 
- Credentialed new in-coming Dermatology doctors and residents 
- Advised new residents of academic process and procedures 
- Approved and reconciled invoices 
- Kept track of billing and cash flow of patient accounts 
- Supervised temporary office help 
- Processed staff expense reports


Bachelor of Arts in Communications

Pace University
White Plains, NY

Additional Information

Microsoft Office (Word, Excel, PowerPoint, Outlook), Internet, PeopleSoft, Print Publisher, NextGen 
Hardware: IMB PC