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L. Joanna Castro- Parry

Manager, Operations & Sales for flagship location at Professional Carpet Company

Wood-Ridge, NJ


Extensive Sales, Trade Show Experience and Customer Service experience. Increased Sales by 42 % due to new marketing and advertising initiatives. Positive, flexible, energetic, customer service driven communicator seeking a challenging position.

Work Experience

Manager, Operations & Sales for flagship location

Professional Carpet Company
Hackensack, NJ

November 2000 to Present

Responsibilities include work closely with residential customers focusing on design, material and pigment coordination, bidding, proposal and contracts for commercial clients; closing sales cycles, maintain Accounts. Consistently reached sales quotas. Accounts Payable/Accounts Receivable, managing sales and administrative staff, maintaining multiple showrooms with prevailing "trend driven" products, vendor negotiating and developing and executing marketing initiatives. Position requires effective communication skills to coordinate customer needs along with ability to adequately resolve customer issues. Additional responsibilities include arrangement of all aspects of semi-annual trade shows, manage company insurance policies, audit and tax preparation, and manage and service proprietary computer networks.

Trauma Specialist

United States Army
Jersey City, NJ

May 1995 to May 2005

- 91W demonstrated superior leadership skills to guide a team of six subordinates on monthly assignments, humanitarian/international peace keeping missions and security details. Responsible for Medical Inventory, Responsible for teaching continuing ed classes. Responsibilities included administering immediate emergency response care to battlefield casualties, staging set up areas for clinical and emergency care support. Position required focus and rapid decision making in order to execute proper response and care for individuals.

Sales Support/Administration

Fairfield, NJ

March 1998 to November 2000

assisted Purchasing Manager with the operation of inventory control system. Responsibilities included data entry, reconciling receiving documents for system reporting, overseeing the shipping and receiving of merchandise at onsite warehouse. Position required multitasking with an emphasis on customer detail and accurate profile maintenance. Additional responsibilities included initial customer contact through assigned leads to sales representatives based on geographical territories.


BA in Political Science

New Jersey City University -
Jersey City, NJ

May 2003

Additional Information

Bilingual (English/Spanish), customer service; highly organized; disciplined work habits; detail oriented; excellent communication skills, proficient in Microsoft Word, Excel, and PowerPoint.