Shajuana Bryant

Payroll Analyst

September 2006 to May 2012

Managed the accuracy and timely processing of up to 2,000 payroll entries per month for large, multi-site organizations.
• Analyzed and resolved payroll related issues in accordance with established policies and procedures. Trained and provided quality coaching for new hires.
• Commitment to confidentiality the ability to multitask and take ownership over projects.

Transaction Service Associate

October 2004 to September 2006

Tier two payroll escalation lead for departmental payroll/benefit entries.
• Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes and workflows.
• Resolved months of backlogged work, restored order and organization to processes/records in disarray.
• Provided excellent customer service in order to assist customers with benefit information and payroll concerns.

HR/Payroll Assistant

September 2004 to December 2004

Temporary Contractor)

• Responsible for payroll support for 1500+ Home Depot store
• Educated payroll department on HR processes, policies and procedures.
• Organized all payroll files including payroll reports and new hire information.
• Prepared payroll deductions and computed payroll adjustments.
• Rebuilt trust with store management by ensuring timely and accurate payroll.

Defined Benefits Specialist

May 2004 to December 2004

Temporary Contactor)

• Provided verbal and written communication concerning IRS rules and regulations.
• Managed retirement plans for 30+ clients.
• Resolved retirement account issues.
• Processed 401k loans, withdrawals, and hardship distributions.