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Channing Brown

East McKeesport, PA


Seeking a position in a great atmosphere where I can be of great assistance with my excellent experience in customer service as well a a great education in Sports Management Wellness and Fitness, where I can gain more knowledge in a healthcare environment.

Work Experience

Patient Information Coordinatoor

UPMC Western Psychiatric (ReSolve Crisis)
Pittsburgh, PA

August 2011 to Present

Register Patients for Evaluation, Verify Insurance Benefits, Process Proper Paperwork for Demographics, Patient Rights and Permission for Treatment.


Cardworks Servicing
Pittsburgh, PA

August 2010 to Present

Collecting payments on past due accounts from cardholders with Merrick Bank, Spiegal, and Newport News.

Wholesale Accounts Receivable

CVS Caremark
Monroeville, PA

February 2010 to April 2010

Temporary Assignment 
Collecting Payments for Wholesale Medication, Filing and Processing Paper Work, Contacting Hospitals and Doctor Offices for Insurance Verification

Medicare Customer Service Representative

United Health Group
Braddock Hills, PA

July 2009 to January 2010

Handling Personal and Confidential Information, Ensuring claims are paid on properly, Insurance Verification, Medicare/ Medicaid enrollment assistance

Customer Service Representative

Highmark Blue Cross Blue Shield
Pittsburgh, PA

July 2008 to March 2009

File medical claims for members and providers, Verify insurance and prior authorizations for providers, Review claims for miscalculations, Explain coordination of benefits, File and complete paperwork and process confidential information


Bachelors in Science in Sports Management in Wellness and Fitness

California University of PA -
California, PA

January 2005 to January 2011

Diploma in General Education

West Mifflin Area High School -
West Mifflin, PA

January 2001 to January 2005

Additional Information

References Available Upon Request