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Business Development Representative

Small Business Entrepreneur

Fairmont, BC

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Business excellence and taking ownership of my portfolios are what I can bring to FirstService and working under the umbrella & tutelage of a corporation that supports and rewards entrepreneurial thinking and desires there employee / partners to have a small business, customer focused mentality is what i desire in my career.

Work Experience

Business Development Representative

Sales & Marketing Company
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Calgary, AB
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January 2012 to June 2015 (3 years, 5 months)

o Spearheaded expansion and development of Brand initiatives in Calgary & S.E. B.C. 
o Managed a portfolio of 285 accounts increasing volume year to year by 20% 
o Evaluated current service needs and product satisfaction levels with established customers. 
o Cold call specialist, qualified prospects and sales opportunities in targeted markets using external resources. 
o Developed new business opportunities by effectively communicating product lines in retail operations. 
o Built relationships with customers and the community to establish long-term business growth 
o B2B, B2C

Realtor

Maxwell Realty Invermere
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Invermere, BC
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August 2005 to November 2011 (6 years, 3 months)

o Negotiated recreational & residential real estate contracts of up to $2,500,000 
o Represented buyers and sellers of developed and undeveloped properties 
o Advertised client properties on websites, through social media and in real estate guides. 
o Showed properties to potential buyers and other brokers at open houses and by appointment. 
o Marketed & sold property for clients by hosting open houses and advertising online and in print. 
o Presented purchase offers to sellers for consideration. 
o Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations

Director of Marketing

Whiski Jack Resorts Ltd
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Whistler, BC
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June 2001 to February 2005 (3 years, 8 months)

o Planned and executed annual operating budget of $6.5 mil in Brand initiatives. 
o Directed 80+ employees in direct marketing, call center, OPC, adventure center 
o Concierges, retail operation & owner referral in-house 
o Negotiated contracts with marketing & accommodation suppliers. 
o Completed quarterly forecasting and monthly financial reviews. 
o Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission. 
o Analyzed third-party data and investigated new growth opportunities. 
o Collaborated with developers, advertisers and production managers to market products and services. 
o Mentored HR in the hiring, training and performance evaluations for marketing and sales staff and monitored their daily production levels. 
o Developed and implemented campaigns for email, online, search engines and direct mail. 
o Defined and tracked campaign effectiveness and adjusted strategies accordingly.

Marketing Director, Owner Guest Services, Sales

Fairmont Resort Properties Ltd
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Calgary, AB
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April 1989 to June 2001 (12 years, 2 months)

o Planned & directed annual operating budget & Brand initiatives of $5.0 mil, which led to an industry leading $2500. VPG, a $750 tour cost and a 60/40 referral vs.cold call visit 
o Planned, designed & implemented annual direct mail & owner referral programs 
o Directed 60+ employees at call center, producing over 10,000 guest visits annually 
o Developed retail operations with first year sales of over $1,000,000 and 20+% net profit 
 
Associations & Achievements 
Past member of: 
o BCREA & KREB 
o Director Columbia Valley Chamber of Commerce 
o CRDA & ARDA 
o Kinsmen Regina & Jaycees Winnipeg 
o Past President of Pioneer Jaycees Winnipeg

Education

Real Estate

Sauder School of Business

2005

Additional Information

COMPETENCIES 
Team Builder 
Highly motivated professional with experience in project management methodology & development 
Marketing Guru & Guest Speaker 
CRDA Guest Presenter - Marketing expertise 
Poet 
Proficient level expertise in MS Office package and working knowledge of other computer software 
o Expert user of Windows XP, 98 & MS Office (Word, Excel) 
o intermediate user of Mac OS 
o Experience in using of Google Earth, MS Office (Power Point, Publisher) Opera, Photoshop, Illustrator, Quarkxpress, Mlxchange & Webforms 
o Experienced user of In-Ford & Ford CRM 
o Expert user of Android platform, Google Chrome, Facebook & You-Tube 
o Experienced user of I-Pad & IPhone platforms, Twitter, Pinterest & Dropbox