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Dionne Brown

Ambitious,strong,leader,helpful and friendly.

North Highlands, CA

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To obtain a position in a professional environment, where I can utilize my present skills and continue to develop, 
while expanding my knowledge, to benefit both my employer and myself.

Work Experience

customer service representative

Food to you
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Sacramento, CA
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January 2014 to Present

Responsibilities 
Answer multiple calls from customers ordering from restaurants we are contracted with,that do not deliver, we deliver for them. Dealing with custmer accounts and payment information. 
 
Skills Used 
customer service

Customer Service Representative

ACT Today
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North Highlands, CA
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November 2012 to May 2013

Recieving incoming calls all day,assisting customer with thier AT&T bill , collecting payments, ensure that customers are recieving great service,making adjustments on customers accounts,while promoting and selling other AT&T products and vendors products, while providing excellent customer service

Temporary position doing inventory

Department of Fish & Game, Natomas, CA
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April 2009 to May 2009

Providing quality customer service Assisting a team of 60 members in the invoicing of fishing licenses.Preparing the licenses we alphabetized 
them counted them and packaged. Boxing the licenses coded and logged them for storage.

Assisting customers

JC Penney's Catalog
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Carmichael, CA
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September 2008 to January 2009

with orders, answering telephones and data entry. Telemarketing off of a distribution list, Maintainging a neat work space. 
mailing out catalogs distribution list, mailing out catalogs and flyers to customers requesting new purchases. 
Maintainging a neat work space.

Crew trainer

Mc Donald's
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Rio Linda, CA
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November 2005 to May 2007

Help in the training of new employees of there job duties. Maintaining cash drawers, dropping large cash deposits into the safe. 
Balancing shift changes, working the front end food preparation, taking orders, stocking food/supplies, & sanitation of work environment.

Education

AA

American River College

2007 to 2008

Diploma in General ed

Keema High School -
Sacramento, CA

January 2004 to January 2007

Skills

Computer skills, customer service skills, organizational skills, time management skills.