Seeking full time customer service opportunites
June 2000 to Present
Provided on call part time massage services in private homes and offices.
Third Party Customer Service Verification
March 2008 to June 2008
Worked in call center taking inbound phone calls. Verified customers identifying information
Confirmed the terms and conditions of orders. Determined the authorized decision maker
Established a permanent voice log of the customer's agreement to purchase services
May 2006 to January 2007
Read pre-printed documents to detect and mark for correction any grammatical, typographical or compositional errors. Compared the content of original to the copy made by the originator to ensure that corrections have been made and proper syntax used. Assisted office administrator.
Administrative Assistant/Personal Computer Operator
August 1995 to April 1999
Worked one-on-one with technicians from various architectural disciplines to prepare, edit, proofread and input specifications for sixteen architectural project divisions
Maintained filing system of inter-departmental documents both in hard copy and online.
Taught WordPerfect, MS Word and Windows OS to department of four architects.
Worked with company librarian to check in and categorize and file various newsletters magazines and other pertinent documentation.
Able to listen attentively, Able to understand customer needs, Detail oriented, Effective Negotiator
Taught and used WordPerfect, Word and the Windows OS.
Well-organized and Detail oriented. Able to solve problems.
Recipient of Employee Achievement Award.
Excellent communication skills