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Digital Project Manager

Digital Project Manager at Lipman Hearne //

Forest Park, IL


I am a digital project manager. As such I'm responsible for defining the scope of digital projects and organizing and shepherding the team and the talent to deliver a quality product on time and within budget.  
As a digital PM I have also developed well-honed skills in content strategy, information architecture, user experience, copy writing, production graphics, and training,  
Sure, I can manage vendors and keep everyone updated with regular status reports, but I can also tweak front-end code, establish SVN code repositories, spin up new LAMP stacks on an AWS EC2 instance, perform basic SQL database maintenance and reporting, and manage accounts like a dedicated AE. 
A good digital PM is a jack of all trades, and a master of one: project management.

Work Experience

Digital Project Manager

Lipman Hearne //
Chicago, IL

August 2012 to Present

Currently managing a web redesign project for the University of Miami, several projects for Notre Dame's Mendoza College of Business (including my first OOH pieces), and online advertising for Elmhurst College. I also support and admin the company's wiki (built with MediaWiki on a LAMP stack on an AWS EC2 instance). Recently completed a multimedia ROI campaign for Queens College of CUNY including email blasts, postcards and brochures with 65,000 PURLS all targeting a responsive landing page on an AWS LAMP stack (including designing and implementing regular reporting processes). 
• Guidied the digital development and managing the identity creation project for MentorUp, a new initiative from the AARP Foundation to support and encourage youth engagement with Americans 50+ in 2012 and 2013.  
• Assumed responsibility for managing an underway project for the University of Louisiana at Lafayette's migration to a new Drupal 7 site in 2012-2013. Later managed the project to revamp the Events system for the website in 2013. 
• Successfully launched a new responsive design for the University of Nebraska Omaha 2013.  
• Project estimation and requirements definition 
• Establishment of project plans and schedules 
• Regular status updates and course corrections as needed 
• Regular meetings with staff and contract development team members, and occasional adjustments or updates to front-end code (HTML5/CSS3) as needed 
• Administration of new and cloned Amazon Web Services EC2 instances (especially LAMP) 
• Administration and maintenance of company MediaWiki wiki 
• Mentoring of other PMs on digital projects and processes

Business Analyst - Web Project Manager

DePaul University //
Chicago, IL

December 2010 to Present

• Ran the assessment of the Department of Housing Services existing website and created the information architecture and wireframes for their new SharePoint 2010 site. 
• Wrote the functional requirements for the new Housing site. 
• Oversaw the launch of the new Housing site one day behind my original schedule. 
• Consulted with the Housing department to divide their business processes between their public site and their SharePoint Team site. 
• Mentored two other project managers on the migration process and provided a sounding board for advice on running their projects. 
• Created the Project Process detailing the steps from Kickoff through Assessment, Design, Development, Testing, and Launch. 
• Managed the creation of a new website in SharePoint 2010 for the newly-established College of Science and Health (Received an Award of Recognition and a bonus for my work on this site).

Senior Interactive Project Manager

Lipman Hearne //
Chicago, IL

June 2010 to December 2010

• Hired on contract to help manage a multi-site project with an aggressive schedule for The Chicago School Education System. Project included marketing strategy and design for 6 individual public websites and 4 intranet sites. 
• Identified and documented the functional specifications in collaboration with the client and the development partner for The Chicago School. 
• Collaborated on the development of the wireframes for The Chicago School. 
• Managed project schedules. 
• Identified and documented the functional specifications in collaboration with the client and the development partner for The University of Texas at Arlington. 
• Collaborated on the development of the wireframes for The University of Texas at Arlington. 
• Managed a project to deploy a new Home page on the website of Philadelphia's University of the Arts.

Manager, Web Services

Public Library Association //
Chicago, IL

March 2008 to December 2009

• Managed the design and development of, a Drupal-based online community for PLA members which successfully launched in fall 2008 and eventually had over 3,000 registered members. 
• Identified all tasks required to complete the project and provided regular status updates throughout the project. 
• Oversaw two different external contractors during that project's lifecycle. 
• Designed and managed the creation of the Virtual Learning Lounge, an online site for community and education to support the 3,000 participants of the Bill and Melinda Gates Foundation-sponsored PLA project Turning the Page. 
• Initiated the use of Twitter and Facebook and worked with the Marketing Manager to establish a Communication Plan to coordinate PLA's online communication efforts to the 11,000 PLA members. 
• Led the way for all ALA divisions by being the first division to redesign the division site to harmonize with the main site.

Project Manager/Account Manager

Sender LLC
Chicago, IL

March 2007 to March 2008

• Performed resource estimation and primary writing for over a dozen proposals. 
• Notable successful proposals included a Digital Asset Management system for Shure and home-page design exploration for 
• Worked with Creative Director and Technical Lead on wireframes and information architecture for the merger of the Delta Machinery and Porter Cable websites. 
• Directly recruited, interviewed, and hired new developer talent, both full-time and contract. 
• Managed 2 to 4 projects at any time including the long-term redesign of 
• Created the Work Breakdown Structure and Project Plan for the project. 
• Oversaw the creation of 100 new pages of content for, written with SEO as a primary consideration.

Project Manager/Account Manager

Purple Monkey Studios
Oak Park, IL

September 2005 to March 2007

• Developed and documented a complete process for the discovery process (pre-production) for all new complex projects including requirements documents, site maps, information architectures, wireframes, personas, use cases, Statements of Work (SOWs) and Work Breakdown Structures (WBSs). 
• Successfully engaged new clients such as Sysmex America, Auto Club Group (AAA), the University of Chicago Press, and the Bulletin of the Atomic Scientists. 
• Compiled the Requirements Document and Stakeholder Record for these projects. 
• Managed the breakthrough of a delivery logjam for a series of over 80 online Flash e-learning modules for Discovery Education Science Connection. 
• Assumed ownership of Project Plan and Reporting duties when primary project manager took leave of absence. 
• Created and documented the specifications for a new CD application for McGraw-Hill.

Mobile Chemist

Mid-America Environmental
St. Louis, MO

September 2001 to March 2004

• Analyzed soil and water samples throughout Missouri for petrochemical contamination, including MTBE. 
• For this job I acquired and maintained Federal Hazardous Waste Operations and Emergency Response (HAZWOPER) certification.

Project Manager / Interactive Developer

Digital Solutions Laboratories
St. Louis, MO

June 2000 to September 2001

• Project Manager for intranet implementation of proprietary Content Management System (CMS) for First Bank. 
• Managed the development of all CD-ROM projects created with Macromedia Director and served as lead Director programmer. 
• Clients included American Airlines and Smurfit-Stone Container Corporation.

Project Manager / Interactive Developer

Chameleon Creative
St. Louis, MO

September 1999 to June 2000

• Maintained all development schedules for two design teams for Flash website development. 
• Created working mock-up application of Realms of Exiles online game in attempt to secure VC funding.

Project Manager / Interactive Developer

Technisonic Studios
St. Louis, MO

March 1997 to September 1999

• Met with clients to establish requirements for complex CD-ROM and kiosk applications. 
• Designed and developed two mass-produced CD-ROM applications for Monsanto 
• Designed and developed an Addy-award winning CD-ROM for Artex International 
• Consulted on the development of the "A Difference of One" kiosk for the St. Louis Zoo 
• Consulted on the development of an interactive training package on chargebacks for MasterCard 
• Won Regional Addy award for Interactive Disk-Best Sales Package in 1998 and had another CD-ROM as honorable mention in the same category that year

Graphics Systems Analyst

Donnelley Business Services
Dallas, TX

September 1994 to September 1996

• Specified, installed, and maintained all hardware and software purchases for over two dozen graphics and word processing personnel - both Windows and Macintosh. 
• Coordinated with Graphics Supervisor to establish and document best practices for use of all graphics software packages including Illustrator, PowerPoint, Photoshop, Microsoft Office, and QuarkXPress. 
• Standardized and documented over fifty best practices for scanning, printing to the Fiery RIP and Canon printer, saving files correctly on file server, and other procedures. 
• Responded to technical calls at a half dozen locations in Dallas and Chicago. 
• Advised Site Managers on all desktop publishing technical and procedural issues and concerns.


Ernst & Young LLP
Dallas, TX

March 1994 to September 1994

• Created original graphics design for proposals, logos, presentations, and special projects. 
• Designed the 1995 Ernst & Young Dallas Recruiting brochure in QuarkXPress.

Designer / Digital Service Bureau Operator
St. Louis, MO

September 1992 to March 1994

• Created slide presentations using Photoshop, Illustrator, Microsoft PowerPoint and Aldus Persuasion. 
• Used Adobe Photoshop to handle all photo composition and retouching jobs for clients such as Anheuser-Busch, The Prudential Co., and Sverdrup Corporation. 
• Designed and built accounting and image tracking system using FileMaker Pro and Aldus Fetch

Independent Consultant
Chicago, IL

Throughout my career I have provided freelance and contract services as an online consultant. 
Recent projects include: 
• Site design, development, and maintenance for Cosmic Cow. 
• Site redesign and build-out using web standards for cfm Distributors, Inc. 
• Intranet and digital form creation services for the Berwyn, IL Police Department.


Bachelor of Arts in Biology; Adjunct degree in Computer Studies

Webster University
Webster Groves, MO

January 1987 to January 1991


Online Strategy, Consulting, Proposals, Estimation, Statements of Work (SOW), Budgets, Project Process Documentation, Content Management, Graphics Production, Adobe Creative Suite, Microsoft Office, Microsoft Project, Microsoft Visio, SharePoint, Drupal, Wordpress, Sitecore, Sitefinity, HTML, CSS, Javascript


Certified Scrum Product Owner (CSPO)

August 2017 to August 2019