Westerville, OH
Certified Pre Owned Manager
January 2011 to November 2011
Hired to create all new department within the dealership
● Built client base and product sales in a new market and with a new brand
● Hired managed and motivated personnel to work at an optimal level
● Implemented successful business plans over time to adjust to changing market and industry trends
● Facilitated sales training
● Instructed and mentored new and experienced sales people
● Purchase preowned inventory from auctions, online sites, and consumers
● Organized daily and monthly schedules for sales staff and managers
● Developed processes to inspect and maintain high levels of customer service
General Manager, General Sales Manager, Sales Manager, Finance Manager, Sales Consultant
1999 to 2010
Built and retained key client realtionships
● Analyzed and evaluated daily operations in all departments
● Recruited, hired, staffed, and scheduled for all departments
● Managed advertising budgets on annual monthly and weekly basis to insure proper return on investment
● Coached, trained and developed sales skills for all associates
● Forecasted daily, monthly, and yearly sales volume, gross profit amd net profit budgets for all departments
● Facilitate daily operations with: Vendors, Lenders, Associates
● Implemented succesful business plans to stay in touch of changing trends in the market
● Trained staff with sales and service/procedures - daily one on one / coaching / mentoring
● Monitored receivables on a daily weekly and monthly basis
● Developed processes to inspect and maintain high levels of customer service
● Increased overall sales in all departments consistently
● Consistently met or exceeded monthly objectives for sales volume and profits
Education/Certifications
2006