Accomplished management executive with exemplary 20+ year career in the retail field marked by repeated promotions and awards.With experience managing all lines, big box locations, boutiques, workforces of up to 200, and a full compliment of operational functions (e.g. P&L, receiving, sales floor, merchandising, purchasing, IT systems). History of maximizing sales, minimizing costs/shrink, and out performing profit/services goals. Dynamic, high energy leader and effective trainer, able to motivate and develop top-tier, customer-focused teams.
Asst Store Manager
July 2008 to March 2011 (2 years, 8 months)
Jointly implemented strategic business planning, associate training, and merchandising programs to outperform
corporate revenue and profit goals. Lead the store in personal sales performance by developing a huge client
Associate Store Manager
July 2003 to October 2007 (4 years, 3 months)
Responsible for improving store's operational and Human Resource functions to ensure customer satisfaction,
maximize productivity and profitability, and compliance with company procedures. Earned a reputation as a
skilled coach and mentor by developing many entry level associates to leadership positions throughout the district.
Assistant store Manager
November 1986 to October 2002 (15 years, 11 months)
Advanced through a series of promotions with final accountability for overall financial performance of $26
million, 200 employee, big box location. Provide simultaneous management of daily store operations and a 36
member Brand Central department. To oversee sound merchandising and loss control strategies, maintain
national presentation/service standards; and ensure optimum customer satisfaction, associate morale, and attainment of P&L goals.
Areas of Expertise
q Training and development q Recruiting
q Complex problem solving skills q Interviewing experience
q Employee coaching q Customer targeting
Creative problem solving