Accomplished management executive with exemplary 20+ year career in the retail field marked by repeated promotions and awards.With experience managing all lines, big box locations, boutiques, workforces of up to 200, and a full compliment of operational functions (e.g. P&L, receiving, sales floor, merchandising, purchasing, IT systems). History of maximizing sales, minimizing costs/shrink, and out performing profit/services goals. Dynamic, high energy leader and effective trainer, able to motivate and develop top-tier, customer-focused teams.
Asst Store Manager
July 2008 to March 2011
Jointly implemented strategic business planning, associate training, and merchandising programs to outperform
corporate revenue and profit goals. Lead the store in personal sales performance by developing a huge client
Associate Store Manager
July 2003 to October 2007
Responsible for improving store's operational and Human Resource functions to ensure customer satisfaction,
maximize productivity and profitability, and compliance with company procedures. Earned a reputation as a
skilled coach and mentor by developing many entry level associates to leadership positions throughout the district.
Assistant store Manager
November 1986 to October 2002
Advanced through a series of promotions with final accountability for overall financial performance of $26
million, 200 employee, big box location. Provide simultaneous management of daily store operations and a 36
member Brand Central department. To oversee sound merchandising and loss control strategies, maintain
national presentation/service standards; and ensure optimum customer satisfaction, associate morale, and attainment of P&L goals.
Areas of Expertise
q Training and development q Recruiting
q Complex problem solving skills q Interviewing experience
q Employee coaching q Customer targeting
Creative problem solving