West Springfield, MA
1991 to 2011
- customer service
- set operational procedures
- researched and implemented new products and increased sales
- marketing and promotion
- ongoing personnel training
- accounting function
1987 to 1990
Programmed mail order software according to customer's needs.
1987 to 1989
department head to provide several different food service outlets with trained cashiers
1985 to 1987
Was promoted to department head to provide several different food service outlets with trained cashiers. Was also responsible for forecasting and setting the departmental budget, on-site programming of computerized cash registers, and maintaining the registers and peripherals.
Certificate in Computer Programming
Bachelor of Science in Business Administration