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Claims Customer Service Agent

Decatur, GA

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Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Claims Customer Service Agent

FedNat Adjusting
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Doraville, GA
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October 2016 to January 2017

Data Entry Clerk

Bank of America
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College Park, GA
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August 2012 to April 2014

Check Processor 
Data entry 
Customer service

Accounts Receivable Associate

Alexander Gallo Holdings
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Atlanta, GA
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January 2009 to April 2012

Apply invoices to various accounts 
Daily, weekly and monthly reconciliation of accounts 
Apply multi million dollars via eft, credit card, checks, to several various accounts  
Process refunds daily 
Track and maintain unapplied cash 
Data entry, filing and customer service

Senior Call Center Agent

Georgia Aquarium
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Atlanta, GA
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November 2005 to June 2008

Customer service agent 
Answer 200+ calls daily 
Helpdesk support 
Process ticket sales 
Answer various questions about marine life in facility to inquiring customers  
Internet support

Education

Paralegal in Criminal Justice

Georgia Piedmont College
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Decatur, GA

2014 to 2018

Patient Care Technician Certified in Medical

Woodruff Medical Training and Testing
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Decatur, GA

2014 to 2014

Psychology in Behavioral Science

Strayer University
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Lithonia, GA

2013 to 2013

Skills

Microsoft Office Excel, Word, Outlook, PowerPoint (10+ years)

Certifications/Licenses

BLS and First Aid

September 2014 to September 2018

Patient Care Technician

September 2014 to September 2018