San Diego, CA
Seeking a challenging position with an organization that rewards initiative and hard work. Committed to a career in a professional work environment where my organizational, administrative, Bilingual and communication skills will be effectively utilized. Motivated to learn and grow in responsibility and business skills.
(s), data entry, faxing, copying and filing
2006 to 2008
duties, such as screening calls, coordinate & make arrangements for travel and conference calls. Type, edit/proofread documents utilizing MSWord, coordinate meetings and trainings. Responsible for contracting agents/brokers to get appointed with carriers to sell life insurance, retrieve current copies of the brokers/agents state licenses through the state website, process paperwork and crosscheck with carriers have all the necessary paperwork to appoint agent/brokers. Answer phone calls from agent/brokers, verifying that the brokers are appointed by calling the carrier(s), data entry, faxing, copying and filing. Maintain filing system, prepare/update files, prepare reports and provide support for projects and trainings.
Customer Service Representative / Dispatcher
2001 to 2006
Reception duties, such as screening calls and visitors, routing calls to appropriate staff, routing calls to voicemail, send out publications, and ordering office supplies. Responsible for coordinating all dispatches to pick up loaded/empty equipment at the customers warehouse, verify daily if loaded equipment was ready and cleared for pick up, create reports utilizing MS Excel to send out to customers, Data Entry, tracking customer merchandise inbound/outbound, confirm available equipment with our draymen, take calls from drivers looking for directions, phone numbers and/or any appointment issues by via phone and/or Nextel. Handle telephone contacts with clients.
2000 to 2001
Establish and maintain filing systems, prepare/update files, process paperwork, copying, filing, faxing. Handle telephone calls from students, answer emails from students and return calls and emails within 24 hours. Receive and open all unit and final exams, date stamp each one, scan each exam, send out results via mail to students.
Various Temporary Jobs
1994 to 2000
• Defense Finance and Accounting Services (DFAS) - Secretarial Duties
• Fleet and Industrial Supply Center (FISC) - Secretarial Duties
• NationalBank Card - Establish and maintain filing systems, prepare/update files, data entry, expedite file request from other departments, download weekly stats and provide weekly reports to management, use Lotus Notes on daily basis, and create labels.
• Immigration & Naturalization - Customer Service, data entry, clerical duties, make appointments for clients who are applying for U.S Citizen, keep track of files checked out by other departments, provide support for projects and trainings.