Assistant Store Manager
October 2010 to April 2011
Helping Customer look for things they need inside the store, take inventory, accept paying, deal with vendors balance the books for the day. make sure things are place properly on shelf to avoid accident, make sure customer receive best customer service, make good rapport with each customer.
July 2009 to May 2010
Answer multi line phone, Typing, filling, Account Receivable and Payable, Email Ticketing information to customer, Collection, call in line for reservation or availabilty.hand le all mails.
January 2008 to March 2010
Comfort Home, Bladenburg, MD
Taken care of behavior challenge, Able to interact with them, treat individual according to case worker care plan, make a note on individual at the end of the shift, also make a note if any kind of mood swing occur, make sure the area is secure and clean, make sure no sharp object lying on the phone, make sure the room are clean, give medication and also make a notation when it was given, also take them out to the park or movies.cook for them and make sure somebody is always around when patients are eating.
Customer Service Representative
August 1997 to March 2003
Taken care of customer issue on their phone bill, collection, making adjustment on customer phone bill, Account receivable, Answer phone, accept payment over the phone, high call volume
Bachelors in Accounting