Charlotte, NC
Caregiver
May 2011 to August 2011
Provided assistance to senior client with tasks involving grooming and personal hygiene.
• Assisted with daily living activities including light housekeeping and dining services.
• Developed a trusting, reliable relationship, providing daily companionship and communication.
Caregiver
January 2011 to June 2011
Provided overnight care to senior client. Responsible for providing disbursement of medications and care of personal hygiene. Often required to work on a flexible schedule ; checking diagnostics and preparing senior client for medical appointments and general daily activities.
• Established a trusting and reliable relationship with employer as well as senior client.
Customer Service
September 2008 to December 2010
Provided customer service
• Answered multi-line telephone, routed calls, and took accurate messages
• Scheduled meetings
• Responded to customer issues and emails, providing innovative solutions to printing and advertising needs
Accounting /Administrative Assistant /Clerical Assistant for various offices
November 2006 to March 2008
Handled all incoming invoices to be sent to correct project manager for signature approval for payment.
• Responsible for scanning documents and creating vault files.
• Respond to email payment inquiries.
• Respond to phone calls from vendors about payment.
• Follow up on late statements.
• Managed office documentation
• Greeted and directed visitors/customers to their destination and provided general information
• Answered multi-line telephone, routed calls, and took accurate messages
• Performed faxing, photocopying and filing duties
• Assisted with projects
June 1995
QUALIFICATIONS:
Results oriented, dependable team player with outstanding customer service and client relations skills. Works well independently and as part of a team. Committed to excellence: possessing exceptional communications skills with the ability to focus and follow through to innovatively find dynamic solutions to difficult problems.
SKILLS:
Ability to operate general office equipment, 10 keypunch, filing, pleasant phone manner and solid data entry skills.