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Laura Anderson

HR Generalist

Flushing, MI

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To secure a challenging position in an environment where I can utilize my skills, and contribute to the success of the company.

Work Experience

HR Generalist

Confidential
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May 2008 to Present

• Handle a multitude of projects and duties within human resources making recommendations to management and implementing company policy procedures. 
• Managing talent acquisition for six different customer locations by recruiting, sourcing and interview prospective candidates for open positions. Forecasting upcoming staffing needs at all locations. 
• Developing and maintaining good relationship with universities, employment agencies and other recruitment resources. 
• Support and mediates employee issues and complaints and facilitate human resource related company management meetings 
• Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues. 
• Facilitating actions to resolve the employee issues and escalating them to appropriate management team. 
• Responsible for maintaining and managing performance records of employees and support departmental employee retention throughout the organization 
• Preparing and maintaining job documentation, job evaluation, and company salary structure systems. 
• Recommending, developing, and scheduling development and training courses. 
• Participating in development and execution of orientation programs and procedures for new employs. 
• Providing research and statistical information to staff in collecting, preparing and analyzing the information for use in implementation of procedures and policies. 
• Assisting with compensation and classification issues.

Partnered Staffing Supervisor

Kelly Services
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Flint, MI
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September 2007 to May 2008

• Working with one primary customer on their staffing needs in four different states, listen to their needs and finding employees to help them achieve their business goals 
• Recruit, screen, assess, and hire employees to be placed in jobs that best match their interests, skills, and career goals 
• Provide ongoing management of employees through performance reviews, counseling/coaching, skills training, and recognition and retention programs 
• Manage business through profitable pricing and expense control 
• Develop business through customer service calls and proactive marketing of qualified candidates

Staffing Supervisor

Kelly Services
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Bellevue, WA
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January 2007 to July 2007

• Interact with customers who need staffing support, listening to their needs and finding employees to help them achieve their business goals 
• Recruit, screen, assess, and hire employees to be placed in jobs that best match their interests, skills, and career goals 
• Provide ongoing management of employees through performance reviews, counseling/coaching, skills training, and recognition and retention programs 
• Manage business through profitable pricing and expense control 
• Develop business through customer service calls and proactive marketing of qualified candidates

District Coordinator

Sherwin Williams Company
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Flushing, MI
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November 2004 to November 2006

• Coordination of human resource functions including HRIS maintenance, recruiting, salary and benefits administration, payroll (time and attendance reporting) and coordination of employee performance appraisals. Also responsible for training administration including reporting and certificate distribution. 
• Store operations including auditing, maintaining all records. 
• Coordination of sales events and support of district level sales events and Pro Shows. 
• Provided sales support for the Outside sales representatives, i.e. providing sales materials, leads, coordinating selling events including invitations, flyers, etc. 
• General administrative duties including meeting planning and preparation of district newsletter.

Account Specialist

Kelly Automotive Services Group
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Flint, MI
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November 2000 to March 2002

• Managed 85-100 employees. 
• Administered all new hire orientations and terminations of employees. 
• Responsible for all human resource issues such as insurance enrollment, payroll problems, pay cuts, performance reviews, job performance issues. 
• Completed job quality meetings with employee supervisors.

Administrative Assistant

Kelly Automotive Services Group
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Flint, MI
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January 2000 to November 2000

• Answered all incoming calls. 
• Handled payroll and insurance issues for employees. 
• Performed all administrative tasks supporting management and recruiters.

Administrative Assistant

Pro Clean
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Flushing, MI
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November 1998 to June 1999

• Responsible for all accounts receivable and payables by using QuickBooks. 
• Oversaw the maintenance and care taking of six plazas and four single stores. 
• Handled all tenant complaints and repair requests. 
• Handled all new and renewed leases. 
• Conducted yearly escrow audits for six plazas and calculated new escrow amounts for following year. 
• Responsible for all new construction account receivables and payables and maintaining new construction budgets.

Office Manager

Sodexho Marriott Services
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Alma, MI
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March 1993 to November 1998

• Responsible for all daily cash register receipts, bank deposits and accounts receivables. 
• Oversaw monthly audit procedures for nineteen cashiers. 
• Handled Omni Access System that housed the college students' meal plans, faculty and staff accounts. Handled room reservations, dining and reception requests from on and off campus groups. 
• Responsible for the upkeep of two Micros 2700 registers and two Dell computers. 
• Prepared new student handbook and brochures. Prepared dining tickets and menus for special events; for example: Highland Festival, Burns Dinner & All Campus Picnic. 
• Performed administrative and clerical duties as delegated by managers and director. 
• Assisted with accounts payables, human resource issues, payroll and Kronos Timekeeper system.

Education

Detroit College of Business

1987 to 1989

Hamady High School

1986