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jan clapper

Resourceful/listener/educational research

Norfolk, VA

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Interests/ Customer Service/Technical Support/Research/Telecommunications and Apprenticeship in a new career.

Work Experience

Customer Service

Harris Connect Llc
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Chesapeake, VA
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September 1995 to September 2010

USN Veteran of 20 years. 
 
10 plus years in customer service. 
 
Achieved Senior Sales representative in 2008. 
 
Awarded outstanding performance in Inbound sales rate Oct 2009. 
 
Outstanding 4 of 5 top revenuer Oct 2009.

Education

English Composition.

St Leo's University -
Norfolk, VA

Skills

Prepared and maintained Alumni records. Motivated new personnel and researched leads for revenue.