Great place to work if you're into slave labor.
Bookkeeper (Current Employee) – Austin, TX – September 23, 2013
This company demands a lot from their employees, to the point to where you will no longer have a social life. You're guaranteed to work far beyond your designated hours (literally 5-6 hours over regularly).
July-September are the worst months of the year. That's when their Turnover (old students moving out, new students moving in) happens.They have you work everyday, averaging about 12 hours a day, with no days off. It's probably the most stressful event you'll endure in your life. I think I almost quit about 4 or 5 times during the whole thing.
The compensation isn't nearly what you should be earning for the workload that is passed on to you. If you decide you'd like to work for this company, expect to be doing at least the workload of 2-3 people all the time.
As a bookkeeper, the worst thing to deal with were guarantors, which were basically the residents parents. The bookkeeper is somewhat the buffer/collector. You collect money and when the guarantors are ready to go off on you, you just sit there and take it. You call and harass people for money, plus some data entry. Being anything higher than a community assistant places you in a constant negative environment. You'll face constant verbal abuse from both residents and guarantors. You're constantly pressured to get their overall delinquency down, with no appreciation for what you've accomplished.
It's also very hard to advance, as there's somewhat of an "in crowd" and you have to be a part to have a chance of growth in the company. There's also a high turnover rate.Personally, I could understand why. After I get some years and experience under my belt, I will probably never work in student housing again.
Personally, I worked with a team of outstanding people and this job will definitely forge anyone in the fire with almost every position they have, but all in all, there are definitely other places that you can earn the same compensation for less demanding work.
Positive atmosphere, nice people, overtime
Overworked, underpaid, constant negative environment due to residents/guarantors