Communications Associate
NYC Department of Education 149 reviews - New York, NY

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Please Note: Position only open to internal NYC Department of Education employees

Position Summary: The Division of Portfolio Planning (DPP) is committed to improving opportunities for students by creating and supporting high-quality schools and programs that meet community needs. DPP manages the portfolio of Department of Education (DOE) schools, charter schools and early childhood education programs. In addition, DPP manages critical interventions for persistently under-performing schools by aligning the needs of students with available resources. The Division’s coordinated efforts align the needs of students with available resources to improve outcomes. The Division plans for and implements district- and borough-based plans to increase students’ access to high-quality options and improve school performance, learning conditions and demand.

The Communications Associate supports the Office of Student Enrollment’s (OSE) goals of engaging proactively and meaningfully with families and DOE school staff by producing communications materials and supporting public events throughout the year. Performs related work.

Reports to: Director of Communications

Direct Reports: N/A

Key Relationships: Works closely with the Director of Communications, Manager of Publications, Chief of Staff, Directors, Process Associates and Coordinator of Special Projects. Also collaborates with key staff members across the DOE on communications projects and works with principals, school staff, network leaders, families and vendors.


External Communications

Improve communication with families and schools through various print media as well as innovative technology, including social media and the Department’s public-facing websites.

Support production of major publications by working with content experts to develop project plans and timelines, as well as drafting, formatting and editing publication content.

Review all major public-facing documents, including letters, handbooks, applications, forms and other materials before printing or electronic distribution.

Support organization and promotion of fairs, workshops, open houses and other special events by creating handouts, presentations and signage.

Internal Communications

Support the creation and development of internal communications, including email newsletters, presentations and calendars.

Maintain intranet site with updated content and training documents.

Coordinate communications or projects that require input from multiple offices.

Facilitate a strong working relationship with the DOE’s Translation and Interpretation Unit.

Qualification Requirements:

A master’s degree in journalism or public relations from an accredited college; or

A baccalaureate degree from an accredited college and one year of full-time satisfactory experience in public relations, journalism or advertising; or

An associate degree or completion of 60 credits from an accredited college and (2) two years of full-time satisfactory experience in public relations, journalism or advertising; or

Education and/or experience equivalent to “1”, “2” or “3” above. However, all candidates must have at least 60 credits from an accredited college.

NOTE: This position requires some evening and/or weekend work.


Superior copyediting, proofreading and formatting skills.

Knowledge of and experience working with HTML and Content Management System (CMS).

Basic knowledge of design programs including Adobe InDesign, Illustrator and Photoshop.

Prior experience with event planning and coordination.

Project management and process improvement skills.

Creative thinker with the ability to create and collaborate on a wide spectrum of projects.

Excellent organizational skills and high attention to detail.

Outstanding written and oral communication skills.

Strong commitment to education and/or work in the public sector.

A high level of proficiency with Microsoft Word, Excel and PowerPoint.

Salary: $53,496+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted through August 27, 2012.

NOTE: The filling this position is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at

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