Experienced Leasing Consultant
8 1/2 Canal Street - Richmond, VA

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The Leasing Agent's main responsibilities include managing and fully participating with the leasing staff to assure a successful lease up annually as well as meeting specific sales goals weekly and monthly.

Essential Duties & Responsibilities:

• Greeting, qualifying, and showing and closing prospective residents.

• Inviting prospects to tour.

• Recording traffic and leasing activity

• Monitor occupancy and availability of units.

• Verifying applications and notifying applicants of approval or denial.

• Maintaining lease expiration programs.

• Complete follow-up of all rental inquiries.

• Preparing move-in packages and lease paperwork.

• Walking through units to ensure they are ready.

• Conduct resident surveys as directed by the General Manager.

• Collect deposit and/or fees associated with move-in.

• Participate in property inspections, quarterly, move-in and move-out.

• Ensuring that the grounds, showing routes, models, leasing carts, and office are ready to use and view.

• Assisting with marketing of community on campus.

• Maintain monthly market survey and knowledge of competition.

• Negotiate lease renewals with current residents when possible.

• Assist in the performance of turn events as directed by the General Manager.

• Preparing service requests and assigning staff to duties.

• Address complaints and resolve issues in a timely and professional manner.

• Overseeing move-out of residents.

• Keeping up-to-date resident database.


• High School diploma or equivalent required

• Previous experience in leasing required!

• Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary