Summary: MUST OF WORKED IN A LIGHTING ENVIROMENT
Customer Service Representative for a Houston based Lighting Manufacturer that sells products nationally.
Assists customer by phone and email. Recieves faxed orders and enters orders in Global Shop database.
At customers request; prepares lighting product quotes and calculates commissions for new and existing customers/vendors.
Investigates freight claims on purchases and tracks shipments. Issues RMAs, if needed.
Invoice customers for purchases.
Prior CS experience in a Lighting Manufacturing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or 2 years related experience in manufacturing and/or training; or equivalent combination of education and experience.
Ability to calculate figures and amounts such as discounts, commissions and percentages.
To perform this job successfully, an individual should have knowledge of spreadsheets, inventory software, Internet, Global Shop order processing and manufacturing software.
Schedule: Mon - Fri 8-5
Salary: $32K - $35K plus Employee Health Benefits and Bonus Plan
Equal Opportunity Employer