Linux Administrator
FortressITX - Clifton, NJ

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Linux Administrator

FortressITX is looking for a motivated Linux Administrator to join our passionate team. This position will be responsible for management of all of our hosted customers. The candidate must be self-motivated and demonstrate drive to resolve issues. He/she ensures that the needs of the customer are properly met and strives to maintain a positive, courteous, helpful and knowledgeable image of the company. Position is Full time, 40+ hours a week. 12 hours shift rotations and weekend/nights are a requirement. This position is available at all datacenter locations with an on-site NOC.

Primary Responsibilities:
  • Provide technical support to hosting customers via ticket system (email) and telephone calls
  • Research solutions to technical issues
  • Work with Sales team members to ensure proper solutions/upgrades for customers
Qualifications:
  • 1-2 year(s) strong Linux experience
  • Apache, FTP, MySQL/Postgres and PHP experience
  • Excellent customer service skills
  • Excellent troubleshooting skills
  • Hosting control panel (cPanel, Plesk, etc.) experience
  • Email (Postifx, Exim, dovecot, courier, mailenable, etc.) experience
  • DNS (bind, mydns, powerdns, WindowsDNS, etc.) experience
  • Broad understanding and troubleshooting of IT/Server related hardware
  • Basic understanding and troubleshooting of IP based networks
  • Basic understanding and troubleshooting of virtualization platforms (Xen, VZ, etc.
Benefits
  • Benefits available after 3 months include Medical, Dental, 401K with match, Vision, Short Term Disability
  • Paid Holidays and Vacations
  • Free lunch
  • Opportunity to perfect existing skills and exposure to new technologies - we promote from within

FortressITX - 10 months ago - save job - block
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