Outpatient Pharmacy Supervisor
Department of Veterans Affairs - San Juan, PR

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Vacancy Identification Number (VIN):

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to



Tour of Duty:
Incumbent will be assigned to work rotating shifts including Weekends and Holidays. Rotating shifts: From 7:00am To 4:30pm or from 9:30am To 6:00pm. Tuesday thru Saturday or Sunday thru Thursday. May be required to be on Call, including Weekends and Holidays.


U. S. Citizenship

English Language Proficiency required

Designated and-or Random Drug Testing required

Proficient in spoken Spanish.

1 year managerial probationary period required for new Supervisors.

The Supervisor is responsible for the professional administrative management of the Outpatient Pharmacy including the full range of duties involved in the Consolidated Mail Out Program and the maintenance of the Fee Basis Prescription Dispensing.

Assures medications are dispensed to patients in a timely fashion consistent with TJC standards, VA requirements, and Federal and State laws.

Assists in the development and maintenance of drug distribution processes for the Community Based Outpatient Clinics that meet the needs of patients and follow the same level of care as San Juan VAMC.

Works closely with the CMOP to assure timely dispensing and cost effectiveness.

Responsible for assessing and evaluating the Pharmacy program to ensure proper coordination between the delivery of Pharmacy services and the overall delivery of health care.

Is responsible for ensuring that all investigational drugs are prepared, distributed, and utilized in a manner that is in concert with the protocols for each investigation and is in accordance with established Medical Center policies and procedures concerning the investigational drug use.

For more information on the Department of Veterans Affairs, go to:





Citizen of the United States

Graduate of a degree program in Pharmacy from an approved college or university. The degree program must have been approved by the American Council on Pharmaceutical Education (ACPE), or prior to the establishment of ACPE, has been member of the American Association of Colleges of Pharmacy (AACP). The equivalent of 1 year of experience at the next lower grade level and formal post-baccalaureate (M.S, Pharm. D.) hospital oriented degree program recognized by ACPE. To be creditable, the experience must have required the use of knowledge, skills, abilities and other characteristics associated with current professional pharmacy practice. Experience is only creditable if it is post-licensure experience as a professional Pharmacist directly related to the position to be filled.


Full, current and unrestricted license to practice Pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia.

The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure.

A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

Physical Requirements:
The work requires physical exertion such as reaching, bending, standing, walking, climbing. Occasionally may need to lift 15-30 pounds. The work environment involves everyday risks or discomforts which require normal safety precautions typical in a pharmaceutical setting. The work area should be adequately lighted and ventilated. Employees may be required to use protective clothing or gear such as masks, gowns, goggles, gloves, or shields to minimize risks.

English Language Proficiency.

Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

Must have 1 year of creditable experience equivalent to the next lower grade level.


Candidates at this grade level are to be in one of the assignments listed below. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

Pharmacy Supervisor

. Responsible for the professional and administrative management of an assigned area in Pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple Pharmacists and Technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility’s mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area.


Graduate of a degree program in Pharmacy from an approved college or university approved by the American Council on Pharmaceutical Education (ACPE).

2. One (1) year of creditable Clinical Pharmacy experience at the GS-12 level.

3. Current, full, active, and unrestricted license.

4. Proficient in spoken Spanish.

Knowledge, Skills & Abilities (KSAs):
In addition, the candidate must demonstrate the ability to perform the following

Knowledge, Skills and Abilities:

Ability to supervise/manage people and/or programs.


Comprehensive knowledge of a specialized area of clinical pharmacy practice or specialty area

of pharmacy such as quality assurance/utilization review, informatics systems, drug information, etc.


Comprehensive knowledge of pharmaceutics, pharmacokinetics, pharmacodynamics,

Pharmacoeconomics and pharmacotherapeutics.


Skill in monitoring and assessing the outcome of drug therapies including physical assessment and Interpretation of laboratory and other diagnostic parameters.


Skill in utilizing regulatory and quality standards to develop and implement operational programs.


Knowledge of the design, conduct and interpretation of controlled clinical drug trials or other research related to health care.


Ability to communicate orally to persuade and influence clinical decisions.


Ability to communicate in writing regarding complex clinical and technical issues.


Skill in planning, organizing, and directing the functions and staff of the organization.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:


All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.



Qualified candidates referred for consideration will be interviewed using the Performance Based Interview (PBI) Process.

For information about PBI, you may access



Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


will receive a rating of IFM (ineligible due to missing forms).Request for reconsideration of rating will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, etc.

Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at



  • Resume and Application must address the applicant's possession of the job's required knowledge, skills and abilities (KSA's), as well as possession of any required certification. Description of this knowledge, skills and abilities will be requested later in the selection process for the selected candidates.
  • Selected applicant will be appointed at the grade and step for which they qualify based on the recommendation of the VISN 8 Pharmacist Professional Standards Board, and approval by the Center Director.
  • Qualified candidates referred for consideration may be interviewed using the Performance Based Interview (PBI) process. For information about PBI, you may access

  • All technical, legal and regulatory requirements must be met on the closing date of the announcement.
  • This position is in the Excepted Service and does not confer competitive status.
This job opportunity announcement may be used to fill additional vacancies.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...