CEVA Logistics is part of a global company providing logistics services. CEVA Logistics provides Fortune 500 companies value-added supply chain services, such as network design/redesign, high-velocity cross docks, fulfillment centers, sequencing, kitting, sub-assembly, return logistics, dedicated contract transportation and e-Commerce solutions.
Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customers needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.
Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customer.
Ensure safety, maintain quality, establish and monitor cost control programs.
Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.
Provide leadership in coaching, mentoring, personnel selection, professional development.
Oversee operations management within the company guidelines.
Maintain corporate productivity and quality award programs to recognize outstanding performance.
Primary Duties and Responsibilities:
Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen and LEAN.
Motivate the workforce through Performance Management program; encourage input from employees through Employee Involvement Groups; and reward for continuous performance using award programs.
Day to day administration of contract, including: preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.
Negotiate resolutions pertaining to conflicts in the workplace.
Education and Experience:
College degree preferred, 2-3 years Supervisory experience in Warehousing/Transportation/Logistics environment.
CEVA Logistics is an EEO/AA employer. M/F/D/V encouraged to apply. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Ceva Logistics - 2 years ago
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