Responsible for the functions in a multi-physician outpatient clinic setting. Provide proactive customer service; accept and process referrals; conduct insurance verification and service/procedure pre-authorization and pre-certification; schedule appointments; evaluate information; maintain confidentiality; read, interpret, and apply regulations, policies, and procedures; work with minimal supervision and with extensive attention to detail ,work cooperatively with others, use various computer applications, and organize work and set priorities to meet deadlines.
Hours: Full Time - Monday - Friday 8am - 5 pm,9 am - 6 pm, 10a-7p
High school graduate required - some college education preferred. 2 years of experience working with customers in the medical, service or hospitality industrie. Experience in verifying insurance benefits. Ability to operate a computer and basic office machines is required. Medical terminology knowledge and MS Office skills desired. Excellent verbal and written communication skills are required. Must be able to work in an enviornment with constant interruptions without losing focus or composure. Ability to work with multiple physicians.
Brooks Rehabilitation - 9 months ago