IT/ DevOps Support Technician
Elemental Technologies - Portland, OR

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As our IT/DevOps Support Technician, your mission will be to provide workspace support for Elemental°s diverse staff and facilitate use of the technology that keeps the company humming. As an IT/DevOps Support Technician, you will: Provide desktop support for employees - Windows, Linux (CentOS and Ubuntu) and Mac OS X Debug and diagnose workstation and peripheral component issues Provide internal technical support for Elemental Cloud services Provide support for resolution of Cloud services issues with customers Support network troubleshooting Provide server support for engineering and marketing Assist with setup and configuration of demonstration equipment Prepare resources for employees Research and recommend computer and peripheral purchases Provide miscellaneous technical assistance to company operations Other duties as required The successful implementation of this position requires, at a minimum: 2 years of hardware and software technical support experience 1 year of experience maintaining home or small office networks 1 year of experience with purchasing, assembly and setup of desktop computers Additional strengths include: Experience operating computers through a CLI Experience with support of Cloud-based products Customer Service experience Coursework in technology-related fields In addition to mastery of the requisite technical skills, we hire based on our core values: Integrity: we don ’t cut corners ethically Customer Centrism: our customers ’ success is our primary concern Innovation: our core purpose is to perfect the media experience
Elemental Technologies - 19 months ago - save job - block
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