Perfect Tour is one of the leading travel management companies in Romania. Founded in 2004, Perfect Tour has successfully grown by offering personalized professional travel services and high quality customer service.
Perfect Tour has expanded by opening a branch in Los Angeles, known as Pacific Perfect Tour. We feature the best vacations, combining comfort and authenticity in Europe’s greatest destinations.
If you are passionate about the travel industry and are a stand out professional with experience in client relations looking to enhance your career, please send us your resume and cover letter.
For more information, visit us online at www.perfect-tour.com
- 2+ years experience working as a Ticketing Agent in AMADEUS
- Experience with European destinations, individual and group arrangements
- Knowledge of German, Russian, or Romanian a plus
- Knowledge of MS Office Suite
- Excellent customer service skills
- Ability to work in a fast-paced environment with tight deadlines
- Eagerness to contribute to a team-oriented environment
- Booking international and domestic air travel, hotel stays, ocean and river cruises, car rentals and rail reservations
- Selling individual and group travel arrangements /Developing itinerary, offering suggestions, points of interest
- Handling customer orders and payments /verifying scheduled services and charges; obtaining credit card charge, check or cash
- Ensuring all bookings are completed with accuracy
- Providing alternatives for customer travel
- Assisting clients with finding travel package deals for their needs
- Advising clients about passports, visas, foreign currency, vaccinations, travel insurance
- Dealing with complaints /Obtaining refunds and adjustments by completing claim forms
- Meeting sales targets as set out by the travel agency manager
Monster - 12 months ago