Teller - Abbott Martin
First Horizon - Nashville, TN

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This position is located at our Abbott Martin Financial Center in Nashville, TN.

Job Summary
A Teller I is often the face of First Tennessee to the customer, as tellers interact with a majority of the customers who visit financial centers. A Teller I creates a positive customer experience while providing a variety of services involving the receipt and payment of money.

Job Duties and Responsibilities
Teller I responsibilities include, but are not limited to the following:
•Ethically represent First Tennessee in all interactions
•Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
•Provide award-winning customer service with a positive attitude
•Plan and organize effectively to complete all tasks and responsibilities
•Process transactions accurately and efficiently in a fast-paced environment
•Demonstrate knowledge of available products and services
•Follow up on opportunities to retain, expand and deepen customer relationships
•Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
•Anticipate and prepare appropriate responses for common customer reactions
•Demonstrate exceptional teamwork and potentially mentor new employees

FINANCIAL CENTER HOURS:
Monday - Thursday; 8:30 AM - 5:00 PM
Friday; 8:30 AM - 6:00 PM
Saturday; 9:00 AM - 1:00 PM

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Requirements
QUALIFICATIONS:
oHigh school diploma or equivalent
oPrevious teller/cashier experience preferred
oAbility to stand for extended periods of time and lift up to 25 pounds in coin or currency
oAbility to learn and follow financial center operation and security procedures

SKILLS:
oAbility to sell products and services to meet sales goals
oAbility to manage multiple and/or conflicting responsibilities
oAbility to promote the appropriate company image and maintain a professional image
oBasic computer skills with knowledge of email functions and Microsoft Office
oExcellent verbal and written communication skills
oExcellent organizational skills
oGood aptitude for math
oOutstanding customer services skills including researching and resolving customer issues

First Horizon - 18 months ago - save job - copy to clipboard - block
About this company
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First Horizon National Corporation is a premier financial services company with a long history of success and traditions dating back to...