Customer Service Representative
The Superior Group - Mayfield Village, OH

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Job Id:
Customer Service / Call Center

SDI is looking for a Customer Service Representative for a 12 months contract for our client located in Mayfield Village, OH.*Support pre-sales and post-sales customer service functions by assisting customers, company sales and service representatives with questions on equipment returns, repairs, replacements, sales orders and delivery schedules.*Schedule field service repair calls.*Handle requests for additional company materials.*Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.*Bilingual - French and English.Talent and Resources, Aligned. EOE M/F/D/V

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