Academic Support (Library Support Sp)
University of Hawaii - Honolulu, HI

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To begin June 2012.

Duties and Responsibilities

Under the direction of the Library Director, provides managerial and supervisory leadership and oversight of the daily public services operations of UH West Oahu Library.

These operations include, but are not limited to circulation; course reserves; intra-system loan lending, basic information, and general reference.

Supervises library operations in the evenings and on weekends, including times in the absence of the librarians.

Applies copyright laws and guidelines for course reserves. Notifies and works with instructors to resolve problems.

Provides instruction in the use of library equipment and resources in all media for patrons as well as library staff. Maintains and troubleshoots computers, copiers, debit card printers, and ADA equipment.

Responsible for hiring, scheduling, training, supervising and evaluating Student Workers. Maintains and approves time sheets. Projects and tracks budget for Student Workers.

Responsible for the collection and deposit of fines, fees, and lost book transactions. Generates timely reports to submit account receivables to the appropriate university office for tax setoff, or collection agency.

Oversees requests for loaning and borrowing of library materials from our library to other requestors in and out-of-state, including distance learners.

Initiates changes to rules and policies as needed; oversees stack and collection management; performs special projects as assigned.

In consultation with the Library Director, proposes and implements policies, procedures, work performance and evaluative standards and work flow relating to Circulation's public services.

Acts as departmental expert/liaison with vendors and system-wide groups, campus suppliers of the library's publicly-provided equipment, supplies and services.

Monitors fiscal reports to ensure that UH West Oahu is properly credited. Investigates and resolves discrepancies.

Interacts and communicates effectively and respectfully with all constituencies on campus and with other UH system libraries; uses the student information systems to place financial holds on student accounts.

Resolves problems that may arise; adjusts fines or waives certain portions of fees, using independent judgment in decision making.

Supervises the maintenance of books and other library materials; works with technical services librarian to resolve problems with library materials.

Determines need for and processes routine orders for supplies, materials, and other items in accordance with State/University procedures.

Prepares requisitions for procurement of goods and services required.

Maintains record of purchases and expenditures.

Assists with special studies and research, as well as existing and emerging issues and projects.

Prepares and/or reviews the propriety of travel requests, purchasing, etc.

Serves as Change Fund Custodian, prepares deposits to the cashier's office on a daily basis ans reconciles the account.

Supervises the collection of fines/fees collected on behalf of other campuses.

Prepares Voyager reports to process journal vouchers; submits monthly reports to the library fiscal officer.

Processes contract expenditures for books and periodicals.

Preform annual inventory of books and periodicals.

Reconciles pCard purchases.

Other duties as assigned

Minimum Qualifications

Possession of a baccalaureate degree in business, humanities, or social sciences and 1 year(s) of progressively responsible professional experience with responsibilities for library services; or equivalent education/training or experience.

Functional knowledge of principles, practices and techniques in library circulation policies demonstrated by knowledge, understanding and ability to apply concepts, terminology.

Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with library services operations.

Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the customer service operations.

Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.

Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.

Demonstrated ability to operate a personal computer and apply word processing software.

Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Experience working with a computerized library system.

Ability to work evenings and weekends.

Desirable Qualifications

Experience working with an automated library system such as Voyager that includes various modules such as circulation, course reserves, public access catalog, report and notices generation, matrices, software upgrades, and patron loads.

Possess a high degree of initiative, sound judgment, and resourcefulness.

Supervisory experience.

Demonstrated work experience in a college library setting.

Coursework towards a graduate degree in library/information science.

Knowledge of University fiscal polices and procedures.

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The University of Hawaii at Manoa serves approximately 20,000 students pursuing 225 different degrees. Coming from every Hawaiian island,...