Serves as a primary contact with employees on labor and benefit related issues. Responsible for performance management programs and recruiting and retention of Toronto employees. Participates in various Human Resources initiatives and serves as backup to various HR functions.
Provide contract interpretations and administer the provisions of CBA. This includes assisting with the investigation of complaints, grievance processing through 3rd step, arbitration prep, discipline hearings and contracting out meetings. Participate in preparation for arbitration cases.
Prepare information, analyze, make recommendations for and participate in labor contract negotiations.
Assist on issues including performance management, termination, career development, harassment, discrimination and other personnel issues.
Act as business partner for managers and supervisors providing counseling and support in dealing with employer/employee relations’ issues and interpretation/application of employment practices and procedures.
Investigate and respond to allegations or complaints regarding harassment or work environment issues.
Interpret, consistently apply, document and represent the Company in employee relations and other personnel related matters. Communicate policies to facilitate a common understanding and application throughout the facility.
Administer various employee benefit programs, such as group health insurance (medical, pharmaceutical, vision and dental), accident and disability insurance, savings plans, life insurance plans, personal choice (flex) plans, employee assistance program and relocation policy.
Administer implementation of new benefit programs; arranges and conducts employee information presentations, enrollments and new hire orientation.
Maintain all applicable data in applicable HR information system (SAP), including benefit enrollment and changes.
Administer and approve non-work related medical leave of absence - Sickness & Accident and Salary Continuance benefits and FMLA leave.
Prepare and present pension calculations and insurance information for retirement meetings.
Locating and Scheduling Training from Outside (Colleges, Vendors, etc.) the plant, as required
Responsible for recruiting, screening, hiring of employees and plant level salaried employees; coordinate internal postings for non-bargaining jobs.
Facilitate orientation of new hires; work with safety and quality organizations to ensure compliance with their goals and objectives for new employees.
Prepare new and revise old job descriptions as needed for all classes of employees. Classify according to applicable system.
Process and track employment applications and assist in other employment activities as directed.
Prepare Toronto AAP and EEO reports.
Attend grievance meeting and other labor relations meetings to gain in-depth understanding of labor/management dynamics.
Ability to interpret and administer terms and conditions of the collective bargaining agreement
A demonstrated ability to lead people and get results through others.
Knowledge of company and departmental policies and procedures
Ability to maintain confidentiality with sensitive information.
Ability to communicate effectively with employees and pensioners relative to benefits.
Ability to handle multiple tasks and meet constant deadlines.
Knowledge of benefits practices and procedures.
Knowledge of COBRA, FMLA, HIPAA.
Ability to communicate effectively with employees, management and outside contacts
Proficient with MS Office (Excel, Access, Word) and SAP applications.
Ability and desire to learn various functions within the HR department.
Change management techniques.
Organization development strategies.
Excellent interpersonal skills.
Excellent organizational skills and attention to detail.
Education and Experience
Bachelor's degree in Human Resources, Labor, Industrial Relations, Business or related field.
3 to 5 years of generalist experience including: benefits, labor relations, recruiting, and employee relations.