Terminal Operations Supervisor
A. Duie Pyle 33 reviews - West Chester, PA

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Job Description:
Perform all operational and clerical functions of the
1st, 2nd, and 3rd shift Dock Operations and Dispatch,
while using leadership skills and applying them in the

  • Manage the workforce to ensure customer delivery
expectations are met in an efficient and timely manner.
  • Develop the workforce by setting clear expectations,
training, providing feedback and coaching.
  • Motivate employees while maintaining a positive,
results-oriented workplace by striving to achieve
productivity goals.
  • Perform employee reviews; document corrective action
as needed. Provide JADP comments for all employees to
ensure each one is sufficiently evaluated.
  • Apply and enforce company policies and procedures
within the framework of the "Pyle Culture".
  • Participate in the interviewing and hiring process and
provide feedback for hiring decisions.

Essential duties and responsibilities by function:P&D DISPATCH OPERATIONS:
  • Assign routes, power equipment and starting times to
driver workforce to ensure customer expectations are
achieved in an efficient and timely manner.
  • Monitor and manage P&D route execution by addressing
driver efficiency issues. Assign additional work as
  • Assign driver lunch and break periods during route
execution to minimize the impact on our customers and
  • Manage driver's available work hours in accordance
with DOT regulations.
  • Provide feedback and direction to Inbound and Outbound
Leadership regarding route quality or operational
  • Daily communication with shippers and consignees via
telephone and email when issues arise.
  • Assist in the planning and scheduling of "appointment"
freight as required.
  • Generate and maintain daily, monthly, and quarterly
reports to support dispatch operations.
  • Resolve driver issues within the framework of "Pyle
Culture" and established policy.
  • Other duties may be assigned as necessary.
  • Build P&D routes in Pyle ERP system by assigning
delivery stops within geographic area that ensures
operational efficiency and customer delivery
expectations are met.
  • Ensure all established unloading and loading processes
are followed. Provide feedback and training to workforce
as necessary to ensure the safety of all employees.
  • Review load plan and HAZMAT loading to ensure driver
safety and DOT requirements are not violated.
  • Ensure all shipments are manifested and stowed
properly to ensure damage-free transit.
  • Generate and maintain daily, monthly, and quarterly
reports that support dock operations.
  • Accountability of Pyle Priority Shipments within
  • Other duties may be assigned as necessary.
Job Requirements:
  • HS Diploma or equivalent
  • LTL transportation or warehouse operations
background preferred
  • Dispatch experience preferred
  • Routing experience preferred
  • Good computer skills; familiarity with Microsoft
  • Ability to solve problems
  • Good communication skills; excellent attention to
detail and decision making skills
  • Team oriented with good interpersonal skills;
demonstrates initiative
  • Ability to work 1st, 2nd or 3rd shifts as required
  • Previous management / supervisory experience
preferred but not required

About this company
33 reviews
A. Duie Pyle has piled up a collection of transportation-related businesses. The company's services include less-than-truckload (LTL)...