Fraud Specialist 2nd Shift - Call Center - Iowa

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2nd shift - 1:00 p.m. - 10:00 p.m.

How many times have you wished your current job allowed you to do something more to prevent bad things from happening to your customers? Who do you know that has been a victim of identity theft where it left them feeling helpless and you were wishing you could help them out? When was the last time you received a call regarding possible fraud on your debit card that left you wondering why your account was flagged in the first place? If you enjoy saving the day for your customers, researching issues, and job functions that require attention to detail, we have the job for you! Here’s an opportunity to start a career in the fraud and debit card industry working a second shift schedule. Second shift will also receive shift differential.

You can be a part of a company that is growing and thriving in an expanding industry. At SHAZAM, you get to know, and interact with, everyone from the people on the front lines all the way to the CEO. SHAZAM is a small company providing big company benefits and is a dedicated to developing its people. You will provide unique solutions to the business that will set the stage for the next 30 years.

SHAZAM is looking for a dependable team member who can help us identify and reduce fraud to protect cardholder accounts and minimize the financial risk to our financial institutions. You will acquire a comprehensive understanding of fraud case management through our Falcon system, and will be challenged to maintain acceptable call quality, workstation quality, and availability within your first 30 days. Don’t miss this exciting opportunity to become part of the fraud detection industry!

NOTE: This shift includes evenings and weekends. We offer shift differential for working 2nd shift!

The company offers a complete benefit package including educational assistance, fitness center & fitness reimbursement, 401(k), medical/dental/vision plan, a company funded pension plan and much more. To apply, or to request accommodation to apply, send a cover letter, resume & salary history to:

ITS, Inc.

Human Resources Dept.

6700 Pioneer Parkway

Johnston, IA 50131

Fax: (515) 558-7609


About this company
SHAZAM provides technical and operational support for financial institutions. SHAZAM is the only member-owned network, committed to open...