Patient Access Representative - Patient Registration
Baptist Healthcare System - Paducah, KY

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Department Marketing Statement

Patient Registration


Registration and pre-registration of all patients. To accurately input correct insurance information electronically, scan or copy insurance card, Physicians┬┐ orders, Advanced Directives, Condition of Admission, and financial documents. Communicates with the public in an efficient and polite manner. Able to find and reconcile orders in Fax Cert. Operates computer software in a knowledgeable fashion. Establishes a patient┬┐s, liability and attempts to collect co-pay/deductibles when appropriate. Strives to be a customer service advocate. Other duties as assigned. Follows Hospital and Departmental policies and procedures.


High school diploma or equivalent. Experience or certificate in healthcare, medical assistant, admitting or scheduling preferred. Ability to perform multiple tasks in stressful situations. Good telephone etiquette. Must have good computer skills and working knowledge of office machines. Medical terminology helpful. Evaluations are the responsibility of the Director of Patient Access. Evaluations are conducted on completion of a three month probationary period and thereafter, on a yearly basis.

Closing Statement

Shift; 6am-2:30pm

About this company
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Baptist Healthcare System is one of the largest not-for-profit health care systems in Kentucky. The system owns five acute-care hospitals...