Global Loans Securities Processing Senior Manager (Private Bank)
Citi - New Castle, DE

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Reference Code: 12051782
Location: New Castle, DE, US
Education Level: Bachelor's Degree

  • Responsible for managing Citi’s Loan Administration process within global loans operations from all global loans businesses
  • Drive, initiate and maintain consistent communication with internal and external clients to provide exceptional service within the framework of Loan Administration
  • Assess the feedback of clients and internal partners in order to develop improved performance strategies and initiate tactical plans for strategy implementation
  • Key spokesperson for client and business escalations. Ownership and responsibility for resolution is integral to success in the position
  • Driver of process or procedural improvements and responsible for liaising with Operations Senior management
  • Review and modify any control gaps within the processing unit in order to adhere to current RCSA controls and standards.
  • Responsible for developing, coordinating, and driving technical improvements within various product processors
  • Development of staff talent for succession planning Qualifications
  • Bachelor’s degree or equivalent job experience
  • Minimum of five years experience within operations management required.
  • Three years of experience within Securities and Banking Operations required.
  • Strong organizational and time management skills.
  • Effectively manage demands and expectations of highly demanding businesses
  • Proven track record of independently resolving operational issues
  • Strong leader and driver of results and initiatives.
  • Exceptional written and verbal communication.
  • Intermediate knowledge of Microsoft Office with focus on Word and Excel required
  • Previous experience analyzing legal documentation required, IE Credit Agreements.

Citi - 21 months ago - save job - block
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