Japanese Speaking Merchandise Host\Hostess Part Time Aulani Walt Disney Parks & Resorts Careers -
Kapolei, HI
Are you looking for an opportunity to combine your passion for hospitality and the spirit of O’ahu with the magic of Disney? If so, then a role as a Sales Associate at Aulani, a Disney Resort and Spa may be just the role for you. We’re looking for talented people who are passionate about what they do and love interacting with Guests. At Aulani, we welcome and encourage our Cast Members to share their Hawaiian lifestyle and culture with our Guests from around the world. By engaging Guests with new products, pin trading and delivering extraordinary Guest service, Stores Hosts/Hostess help Guests find the perfect memento from their stay at Aulani. These tangible memories allow Guests to remember their experience at Aulani for years to come! We welcome you to learn more about a Sales Associate today!
Responsibilities
Assist in the day to day operations of all Merchandise locations including but not limited to Providing exceptional Guest Service, Cashiering, Stocking and Greeting guests in Retail locations throughout the Resort.
Guest Service -Proactively approaches all guests and offers options while increasing revenue opportunities; Contributes to store contests or product promotions
Greeter -Greet and thank each guest as they enter and exit the location; Assist with directions, event schedules, and other information requested by guests as necessary
Retail Agent - Process merchandise transactions following proper POS procedures
Stock - Receive, process and replenish merchandise with a sense of urgency and attention to detail and meet productivity standards; requires additional training
Pin Trader/Hat/Leather writing/Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, stamp guest names on pre-determined leather items and personalize merchandise through hand calligraphy or digital embroidery
Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort; May also be required to assist in overseeing the day to day operation of all merchandise locations; Position requires additional training that will be conducted based on need and job performance
Could be working outdoors on merchandise carts
Basic Qualifications
Ability to speak Japanese Required
Follows Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts
Follow proper cash handling procedures
Adhere to loss prevention guidelines
Follow stock replenishment procedures
May also be asked to work in specialized areas, as needed, additional training required
Preferred Qualifications
Basic mathematical skills are necessary
Sales experience helpful, and/or feeling comfortable with suggestive selling
Knowledge of Hawaiian/Japanese language preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Additional Information
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
IMPORTANT:
You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
