Clinic Receptionist
MultiCare Medical Group - Tacoma, WA

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Position Summary:
The Clinic Receptionist is responsible for representing MultiCare Health System and the Tacoma General Hospital Heart Failure Clinic in a professional, courteous, and patient centered manner. A general description of this positions responsibilities include but are not limited to supporting the clinic in a clerical capacity to include greeting, appointment check-in/reception, communication related to clinic flow, charge entry, charge reconciliation, missed follow-up appointment report tracking, patient no-show tracking, assistance to all patients, customers, and guests in person or via the telephone. This position requires a poised, courteous, customer service oriented individual with the ability to use discretion and good judgment. Work situations require attention to detail, follow-through, strong customer service skills, and problem solving within the scope of the position’s responsibilities.

Minimum Requirements:
One year clerical and/or receptionist experience, in a medical setting preferred. Epic & LW system experience preferred. Medical Terminology preferred.

Post High School office procedures training preferred.

Additional Information

MultiCare is an equal opportunity employer that celebrates diversity at all levels of our organization. EOE/AA/M/F/D/V