As a CVR Client Technical Analyst I, you will acquire and demonstrate PC-based vehicle registration product knowledge as well as registration and title industry knowledge.
As a part of the technical services team, you will provide technical support to automotive dealers, insurance agents, and various other entities across the US in a fast-paced customer service-oriented environment. You will learn, retain and apply technical knowledge in order to answer a variety of questions from clients and be able to resolve transaction data issues. You will assist clients with technical software issues, potential data changes in records, and process training for registrations of vehicles through the CVR software.
Teamwork is vital for full performance of your job responsibilities. Lastly, metrics must be met continuously within department guidelines.
Experience, Skills, Academic:
Qualified candidates will have some college or a College Degree, with a minimum of 2-years customer service background in a related field. In addition, must possess a reasonable degree of PC literacy in Windows, various MS products, email and be capable of following written technical instruction very well. Strong verbal, written, and customer service interaction communication skills are crucial. Must demonstrate the ability to multitask and manage time appropriately.
Automatic Data Processing, Inc. is one of the largest providers of business outsourcing solutions to employers and vehicle dealerships around the world. We bring 60 years of unrivaled industry experience to the marketplace. Over 80% of the FORTUNE 500 companies and over 90% of the FORTUNE 100 companies use at least one of ADP’s services. ADP serves more than 560,000 organizations in over 60 countries, including nearly 400,000 small business clients and about approximately 26,000 vehicle dealerships. www.ADP.com
Diversity,Inc. magazine’s “Top 50 Companies for Diversity (2010) and “Top 10 Companies for Latinos (2010)”
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength
Area of Interest:
United States, El Paso, TX
Automatic Data Processing - 15 months ago
Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource (HR),...