Dispatcher Associate Sr
Raytheon - Tucson, AZ

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Receive and manage emergency and non-emergency requests for response via radio, telephone and computer systems. Determine priority of requests and dispatches fire, EMS, and security forces as needed. Maintain close contact with field units to monitor response progress and provide any needed support as requested. Maintain status of all emergency response personnel involved in department activities. Coordinate with off-site emergency response agencies. Monitor access control alarms and CCTV systems for multiple sites throughout the U.S. Protect life and property in emergencies and participate in rescue operations. Create and maintain records of communications activities. Prepare written reports. Utilize various computer systems for data entry and information retrieval. Abide by company rules and regulations. Must be willing to work a 12-hour day or night shift, weekends and holidays. Subject to emergency call-out. Work inside a public service access point and alarm center environment.

Required Skills:
Four or more years of telecommunicator experience in a public or private sector emergency response dispatch center
Completion of the APCO Telecommunicator I course
Proficient in Microsoft Office software
Experience and/or working knowledge of access control and CCTV systems
Desired Skills:
APCO Certifications - Fire Communications, Emergency Medical Dispatch (EMD), Communications Training Officer (CTO)
Experience working in an industrial environment
Required Education (including Major):
High school graduate or GED certificate
Formal training in the principles of incident command, the National Incident Management System (NIMS), and HazMat response through traditional or online courses
Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Business Unit Profile
Raytheon Missile Systems
  • 2010 sales: $5.7 billion
  • 12,400 employees
  • Headquartered in Tucson, Arizona
  • World's largest developer, producer and integrator of weapon systems
  • More than 1 million missiles produced since 1954
  • Broad weapons portfolio

    • Missiles
    • Smart munitions
    • Projectiles
    • Kinetic kill vehicles
    • Directed energy weapons
  • Customers: All U.S. military services; allied forces of more than 40 countries
  • Strong commitment to the global marketplace

About this company
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Raytheon ("light of the gods") took a shine to its place in the upper pantheon of US military contractors; the company regularly...