Bismarck Office Manager
American Engineering Testing Inc. - North Dakota

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·To plan, direct and be responsible for operation of a satellite office for Geotechnical and Construction Services Division.

· To supervise the activities of the office, including staff, field and laboratory services.

·Will also be required to perform field and laboratory work, project management, reporting, invoicing and business development.

PRINCIPAL AREAS OF ACCOUNTABILITY :

Leadership/supervision of laboratory and field staff

Project Management

· Prepare project specific proposals.

· Manage projects from initial authorization to completion.

· Oversee and maintain client, project team, and in-house communication.

· Coordinate engineers and technicians in performance of field work.

· Oversee quality control throughout project.

· Maintain orderly project file and job status reports.

· Prepare timely invoices and maintain acceptable work-in-progress.

· Pursue aged accounts and maintain acceptable A/R levels.

Field Work

· Perform special inspection services, observations and judgments of geotechnical activities and materials testing services on an as-needed basis.

· Provide training of less experienced personnel in routine field work, special inspections, documentation and report preparation.

· Coordinate engineering staff and technicians to perform field tests.

Laboratory Work

· Determine lab tests needed for projects.

· Perform lab tests, as needed.

· Direct the performance of lab testing for completion on a timely basis.

Reporting

· Review of field reports.

· Prepare formal reports of soil, materials and special inspection services.

· Prepare site visit reports for job file after every project site visit.

· Prepare information sheets for project technicians.

· Assist in preparation of training manuals and QA procedures.

· Drafting.

· Prepare other project-related memos and necessary documentation.

Marketing

· Maintain existing clients and business relationships.

· Develop and maintain new clients and business relationships.

· Pursue assigned marketing leads.

· Aid in company marketing functions.

· Become involved in engineering, testing, or other societies and functions.

Administrative

· Be responsible for day to day operation of satellite office, with emphasis on recruiting and providing trained personnel to perform quality services and operating at a profitable level.

· Scheduling of engineers and technicians to complete day to day field and laboratory work load.

· Monitoring the quality of services provided and satisfaction of clientele, including making adjustments as necessary to ensure work is done to established company procedures and goals.

· Managing staff levels, including hiring and dismissal of personnel as needed.

· Assist in preparation of training manuals and QA procedures.

· Perform strategic planning to ensure growth of office, including developing annual budgets, business plans and marketing plans.

· Provide technical leadership for office.

· Perform professional duties, including communication with clients and other AET offices, preparation of proposals, coordinating and performing field and laboratory testing, and preparing project testing proposals.

· Promote AET's services for purposes of acquiring work and securing the growth of the office and division.

Miscellaneous

· Perform other job duties not listed, as required, to meet division and company needs.

· Aid Division Manager in developing and implementing in-house training and quality programs.

· Maintain current working knowledge of applicable regulations, policies, procedures and technologies in designated fields.

OTHER REQUIREMENTS :

· Ability to occasionally lift 50-100 pounds.

· Ability to perform necessary field work throughout the working day.

· Exhibit knowledge of applicable regulations, specifications, codes and engineering work practices and procedures.

· Ability to develop and implement solutions to a wide range of problems.

· Exhibit excellent oral and written communication skills and personnel management skills.

· Review and decide acceptability/risk of prospective projects and clients.

· Awareness and attention to safety.

· Personal vehicle available for company business.

· Regional travel likely.

· A clear driving record while employed.

SUPERVISION/DIRECTION OF OTHERS :

Directly supervise engineering and technical personnel within the geographic area.

DECISION MAKING :

· Decides the work scope of projects.

· Decides the content of proposals.

· Decides the content of reports.

· Provides final review of engineering reports.

· Plans/schedules work assignments for subordinate staff.

· Plans and recruits staff hires.

CHALLENGE :

· To maintain the quality of service and work product.

· To market the services in a manner that is profitable to the company.

· To coordinate with other departments by clearly outlining needs of client with the ultimate goal of increasing efficiency, productivity and communication.

· To conduct all activities in a safe, efficient manner.

QUALIFICATIONS :

· Education – BS degree in Civil Engineering, Construction Management, Geology or other acceptable Engineering curriculum is preferred; AND

· A minimum of 7 years applicable engineering, geotechnical, construction testing, and/or special inspection experience.

· 5+ years supervisory experience of 5+ employees with progressive increases in responsibility

· Professional registration (PE) is preferred.

Proud to be an AA/EEO/Veteran Friendly Employer

American Engineering Testing Inc. - 14 months ago - save job