Inside Sales Representative
Cargill 837 reviews - East Chicago, IN

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Cargill is a unique place to grow your career, your experience and your abilities.

Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.

Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and

people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at


Cargill Metals Supply Chain

is involved in the global trading, distribution and processing of steel mill consumables and products. These products include: iron ore, pig iron, scrap, slabs, billets, plates, hot rolled, cold rolled, coated products, wire-rods, bars and sections. Through offices worldwide, it serves mills, processors and end users.

Cargill Steel Service Centers (CSSC) is one of the leading flat-rolled steel service center businesses in North America. We own and operate seven processing facilities, focused primarily on hot rolled bands, and provide cut-to-length, pickling and oiling, and slitting services to a variety of manufacturing sectors.

Cargill Metals has an exciting opportunity for an Inside Sale Representative (ISR) located in East Chicago, IN. The roles and responsibilities associated with the ISR are designed to maintain and strengthen the customer relationships managed by Cargill Metals outside sales reps.

Responsibilities include:
Act as advocates for our customers and collaborate with other departments to ensure the customer receives the correct product, on time and at the correct cost.

Support business management directives and decisions.

Coordinate sales among the sales team, customers and extended teams as appropriate.

Maintain excellent internal and external customer relationships.

Principal Accountabilities:
40% - Customer Support - Support customer accounts by establishing relationships, clarifying needs, managing the process with customers to accurately forecast needs, effectively work with clients in problem/resolution situations, and following up on customer claims and new product inquiries.

30% - Order Management- Entering and expedite orders from the field, verify pricing, assuring accuracy of orders and monitoring deliveries.

15% - Sales Management Support - Develop strategies for territory accounts. Call customers proactively to investigate new opportunities and solicit orders

15% - Administrative Tasks - Keep accurate customer/territory records such as forecasts, customer profiles, customer specs, purchase orders, and maintain a daily log of selling activities, price quotes and conversations with customers.


Required Skills:
High school diploma

Previous background in sales, sales support or customer service in manufacturing/industrial environment

Strong communication skills-both written and verbal, interpersonal and leadership skills

Willing to travel 5% of time for customer visits and/or training

Self-motivated, analytical and problem solving skills

Ability to manage time, balance multiple tasks and constantly work with changing priorities

Ability to be a team player

Proficient in Microsoft Word, Excel and Outlook with ability to adapt to new computer programs/systems

Ability to multi-task and handle multiple priorities with sense of urgency and problem solve appropriately

Demonstrated ability to think and act independently, take initiative when appropriate.

Preferred Skills:
Bachelor's degree

Previous experience in the steel industry.

Experience w/ eStelplan

Experience w/ JDE

Cargill is an EEO/AA employer.



Primary Location

US-IN-East Chicago



Job Type



Day Job

About this company
837 reviews
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...