Patient Services Coordinator III - OR Procedure
Johns Hopkins Hospital - Baltimore, MD

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The Patient Services Coordinator – Operating Room Procedure Area will perform for all non-medical services related to admitting a patient. This position is responsible for monitoring patient flow activities during registration, meet and greet patients as they enter registration area and coordinating services, such as wheel chairs, transport escorts, and monitoring patient wait times. This position is responsible for benefits eligibility verification, pre-certification and other aspects of billing associated with the admission. The Operating Room PSC assists patients and physicians requesting services within JHMI. The position requires primary patient/family contact on and off the medical unit to ascertain appropriate insurance coverage and to initiate applications for other sources of funding. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems. The following systems or software utilized may include, but not limited to ORMIS GE Centricity, Sunrise POE, Electronic Bed Board, Keane Optimum ADT, EPIC, Radiology Information System, Kiosks, Forms on Demand, electronic payment collection systems, Microsoft Outlook, and other systems deemed necessary to complete the registration process.
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