Sales Support Coordinator - Transportation
OPENLANE - Arizona

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Job Description:
OPENLANE is the leading online wholesale marketplace for used vehicles in North America. The wholesale used car marketplace connects businesses that are sellers of used vehicles (such as manufacturers, leasing companies, rental companies, corporate fleets and automotive dealers) with businesses that are buyers and sellers of used vehicles (automotive dealers).

OPENLANE is looking for a Sales Support Coordinator that is responsible for organizing current transport orders, managing the flow of data, and processing inbound orders of transport in the OPENLANE system.

Core Responsibilities:
  • Contacting dealers to provide information as to the status of their transport orders.
  • Processing and organizing the inbound transport requests via phone and email.
  • Working closely with Sales and Customer Service teams to ensure excellent customer service.
  • Maintaining constant communication with the other transportation teams to proactively identify possible issues with the current transport orders.
  • Actively entering data into spreadsheets throughout the day.
Key Working Relationships:
  • Dealerships and Carriers
  • Dispatch, Sales and Customer Service teams
  • Team Leads and Director of Transportation Operations
  • Sales experience is not necessary but helpful
  • Excellent verbal and written communications skills are a must
  • Strong customer relations / interpersonal skills
  • Auction or transportation experience extremely helpful
  • Familiarity with basic software packages: Word, Excel, Outlook, Adobe
  • Excellent organizational skills
  • Attention to Detail
  • Friendly and outgoing phone personality
OPENLANE is a dynamic, challenging, fun, profitable and growing company that has been in business since 1999. We are headquartered in Redwood City and have offices throughout the U.S. and Canada. We have pioneered Internet vehicle remarketing and operates more programs in the U.S. and Canada than any other company.

OPENLANE offers generous benefits including a competitive salary, paid time off in the form of vacation, sick time and personal days, medical/dental/vision coverage, Section 125 plan, STD/LTD disability insurance, life insurance, vehicle discount programs and company matched 401(k) plan. We are an Equal Opportunity Employer.

About this company
170 reviews
The KAR group of companies provides everything wholesale-used car sellers and buyers might need, from salvage and used-car auctions to a...