Mount Carmel Mission Statement and Guiding Behaviors
Mission : We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.
The Guiding Behaviors are how we work together. They are aspirational statements that describe our culture and help set expectations in the day to day workplace. They are:
We support each other in serving our patients and communities.
We communicate openly, honestly, respectfully and directly.
We are fully present.
We are all accountable.
We trust and assume goodness in intentions.
We are continuous learners
In accordance with the Mission and Guiding Behaviors; the Receptionist is responsible for answering phone calls and greeting patients and visitors in a prompt and courteous manner. Demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. Serves as initial contact for patients, general public, physicians and other hospital personnel. Greets and directs patients & visitors appropriately. Answers phone calls, obtains information to triage and transfer calls. Sort and distribute mail.
High school graduate or equivalent. Effective Communication Skills. Ability to organize and utilize work hours effectively and with minimal supervision.
Mount Carmel Health - 10 months ago
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