Supervises the activities of the Program Management Office and Program/Project management. The PMO Manager is responsible for identifying, defining, documenting and adopting processes and procedures that will provide clear activities and consistency for all service delivery (projects, support efforts, etc.). Makes decisions on personnel actions hiring, termination, promotions, project assignments, etc. Also has duties instructing, directing, and coaching the Program/Project management staff.
- In charge of all metrics for delivery and highlighting areas of improvement for all IT departments.
- Manages the project portfolio. Ensures all proper steps are being followed, manages ranking/prioritization of the portfolio, ensure projects are completed as expected.
- Manage a resource management system (RMS) for the PMO office.
- Manages the delivery processes from idea to implementation.
- Able to influence all areas of IT on delivery processes and techniques
Initiates projects under the PMO as requested. / Assigns PMs to the initiatives. Manages the project pipeline. Is accountable for project success.
Manage PMO employees / Performs personnel supervision duties of PMO personnel such as hiring, termination, performance evaluations and promotions.
Responsible for delivery processes and framework.
Training IT staff in the project delivery processes.
Manages labor tracking/forecasting for IT staff in support of project portfolio management.
Establishes actionable metrics for delivery (project/support). Ensures labor is effectively leveraged for all activities.
Mentors delivery staff on all aspects of delivery.
A Bachelors degree in Computer Science or Management Information Systems is required.
Proven successful track record in large program/project delivery
Experience in development methodologies, metrics creation, labor management, and process definition, education and adoption.
Experiencing in building and/or managing a successful project office
Minimum 5-10 years experience in Project/Program Management
Strong Decision Making Skills
Strong Analytical and Problem Solving Skills
Strong written and verbal communication skills
Proven leadership ability and strong executive presence
Excellent facilitation skills
Excellent interpersonal skills in the areas of: Leadership, negotiation, influencing and mentoring
Exposure to ERP Systems is a plus
Agile development experience is a plus
Manufacturing experience is a plus
Applications development leadership experience is a
Worthington Industries - 19 months ago