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As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 23,000 employees. They are the heart and soul of our member-service culture.
Recently Ranked 100 Best Companies to Work For by Fortune in 2012 , we are proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity . These are the foundations of how we do business with our members, as well as how we treat each other.
We are currently seeking talented Life Insurance New Business Representative for our San Antonio, TX facility.
PURPOSE OF JOB
Provides member service and fulfillment through various channels (e.g. phone, email, fax) for area of expertise. Uses established procedures and job experience to carry out moderately complex work assignments. Works under general supervision.
Submits and issues life insurance products and/or reviews and processes investment products and services.
Acquires and applies intermediate product acquisition and/or member service techniques.
Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Minimum Requirements
High School Diploma (or equivalent work experience).
1+ years customer contact experience in the Insurance industry. Preferred
Ability to work efficiently under high demand for quality.
Ability to produce high volumes of work with strong attention to detail.
Strong multi-tasking and time management skills.
Previous customer service experience.
Previous Life insurance and Underwriting experience.
Bachelor's degree or 6 years work experience in lieu of a Bachelor's degree. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation assistance is not available for this position.
Qualified applicants must successfully complete a pre-employment background and drug screen.
USAA is an Equal Opportunity/Affirmative Action Employer.
Percentage of Travel:
7:00am - 7:00pm
USAA - 13 months ago
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