3rd Level Application Support , Seasonal
KPMG LLP - Montvale, NJ

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Business Title:
3rd Level Application Support , Seasonal

Requisition Number:

Admin Services NSS

Area of Interest:
Information Technology

New Jersey


At KPMG, you’ll find award-winning diversity initiatives, a broad spectrum of affinity networks, and a formal mentoring program. KPMG is a great place to build your career. We are currently seeking a Seasonal 3rd Level Application Support Associate, in our Montvale office.

  • Gain extensive knowledge of eAudIT product features from both a technical and business perspective, including a basic understanding of the underlying business methodology
  • Provide 3rd level experienced support for eAudIT suite of applications and assist end user with issues at the 1st Level HelpDesk as required
  • Work with engagement teams to resolve issues associated with the use of eAudIT and participate in the delivery of training to audit professionals
  • Participate in ongoing support and training activities with various Information Technology Services (ITS), United States and ITS Global teams to deliver continuous National Support Center (NSC) and Deskside Support Services
  • Identify and escalate key issues to the eAudIT and ITS Global teams to improve product performance
  • Three years of Information Technology experience in a support environment
  • High school diploma or equivalent
  • Aptitude to learn the underlying business methodology and detailed product features
  • Excellent communication skills and business analysis skills
  • Strong troubleshooting experience with desktop applications and Microsoft products with the ability to work in a high stress environment
  • Flexibility on daily and weekend schedule to support a 24 hours a day, 7 days a week environment and adhere to rotational shift schedule
KPMG offers a comprehensive compensation and benefits package.

No phone calls or agencies please.
KPMG Affirmative Action, Equal Opportunity Employer, M/F/D/V. KPMG maintains a drug-free workplace.



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KPMG LLP, the audit, tax and advisory firm, is the U.S. member firm of KPMG International Cooperative ("KPMG International"). KPMG...