Marketing Services Manager
Trimble Navigation Limited - Westminster, CO

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E-Commerce plays an important part in the order fulfillment process in the Agriculture division. The majority of customers enter their orders either through an OEM portal that translates to an EDI order or through an on-line Oracle based store into an Oracle ERP system. The E-commerce manager is a very creative,


marketing role that will take the voice of the customer and come up with effective solutions for both the customer and Trimble. In addition the E-Commerce Manager will be responsible for developing and managing the implementation of these solutions.

Once the customer requirements are understood,

ECM will liaise with a range of people within the Agriculture business area to gather, document and develop these into a product design requirement that captures the needs of the business, functionality, and user interface.

Primary Duties

Define and Coordination of Implementation On-line store functionality

In a team environment, work with Product Marketing Manager(s) and Sales and directly with strategic OEM’s to:

Identify new store functionality needs to support evolving service offerings

Identify specific solutions to work within the store for varying customer needs

Create development specifications to be used by the IS Design team

Interact and present to customer development plans and define their scope within the project

Create and coordinate internal and external test plans

Create and coordinate implementation including required user training or bulletins.

Define and Coordination of EDI implementation with Key OEM’s

Work with internal technical EDI team and directly with strategic OEM’s:

Define project requirements and coordinate solutions for any business related road-blocks

Manage various Project schedules and IS priorities

Create with EDI team testing plans and coordinate

Confirm and coordinate implementation internally and externally

Work with customer to develop supporting functionality. (Advanced shipping notices, collaboration tools)

Future E-Commerce Evolutions

As the divisional owner of e-commerce:
Coordinate E-Commerce roadmap for future business needs coming from new product introductions

Determine the divisional needs and define specifications as needed.

End user sales, End user Apps store and sales

Coordinate the prioritization for the division into the IS team

E-Commerce Maintenance

Once projects are implemented:
Own the on-going coordination of sustaining projects

Identify maintenance requirements and owners

Position Requirements

Must be comfortable working directly with a challenging customer

Must be a problem solver

Must be able to effect change with customers and internally without direct reporting authority

Proven ability to work across organizations (and locations) in an effective manner

Ability to establish goals and organize activities to meet agreed upon objectives

Strong computing skills (MS Excel, Project, Word, Oracle)

Strong and creative analytical skills

Strong verbal and written communication skills

Bachelor’s degree

> 5 years experience in project management or software development projects

>10 years of work experience

Some business travel is required

Accept a high level of personal responsibility for the success of the business

Trimble Navigation Limited is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor. EOE/M/F/V/D

Trimble Navigation Limited - 17 months ago - save job - block
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