ShopGoodwill Supervisor
Easter Seals-Goodwill Northern Rocky Mountain, Inc - Great Falls, MT

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Plays active role in the management team by supervising the activities of shopgoodwill.com. Responsible for assuring a high level of customer service. Assure Easter Seals-Goodwill policies and procedures are uniformly followed. Responsible for ensuring that shopgoodwill meets all posting and sales goals. Maximizes total sales by selecting the finest collectible donations for on-line auction. Meets daily posting goals and strives to surpass monthly income goals. Must be able to use and understand digital cameras and appropriate supporting software. Computer skills including typing, e-mail, Internet, file share and data input are essential. Photographs items, crop and resizes pictures. Writes descriptions of items and posts on shopgoodwill.com. Monitors and responds to daily e-mail inquiries. Learns all functions associated with the seller’s administration area of shopgoodwill.com and appropriately applies them. Responsible for the packing and shipping of all items and following UPS policies and procedures to prevent damage.

Operate shopgoodwill department efficiently and meets net income goals indicated on annual budget. Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

Coach, mentor, and develop staff, including new employee onboarding and providing career development planning and opportunities. Assimilate new shopgoodwill technicians into the organization and observe performance / communicate expectations.

$11.15 per hour plus incentive bonus potential

Required Skills

Required Experience

Easter Seals-Goodwill Northern Rocky Mountain, Inc - 19 months ago - save job - block